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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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February 12, 2019

Fantastic Service I had my scheduled maintenance yesterday. Excellent mechanics and fantastic service by Gene Pittarelli. He ALWAYS explains everything and offers need More

by THDAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli , Danny Phelps
February 12, 2019

Fantastic 10 plus on a 10 scale. Very exceptional service they always treat you with respect and are very honest people from the service department to the mechanics. Great people to w More

by CHIEF53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike VanBrunt, Valerie Jochum
Feb 13, 2019 -

Matthews Nissan responded

Thank you we appreciate your very kind words! We try so hard to be a great team for our clients. You deserve it.

February 12, 2019

First Maintenance Tonya was great!! She made my experience quick and easy!! I didn’t even have an appointment and Tonya hit me right in!! Would recommend her and Serafi More

by DALLASERLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike VanBrunt
February 11, 2019

15k Regular Service Pulled up to the Service Drive. Was greeted by Andrea the service manager with a smile and was immediately pleased and felt like I was at home basical More

by THATSTEVEGUY18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Schultze
February 11, 2019

Timely complete competent Will return to purchase new car and for service. Always available on Saturday. Andrea always pleasant keeps me informed of progress . Enjoy the compli More

by LUV2SHOPCV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 08, 2019

Great! Great customer service and a friendly staff. I always have my vehicle serviced by them and never had a problem. I would recommend them to anyone. Than More

by KMS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in Service
February 08, 2019

Body work Ron and the crew in the body shop were awesome. I would bring my car there anytime. Very efficient and knowledgeable. They made this painless More

by ANA.ANDERSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Schultze
February 08, 2019

LOF and tire rotation Very accommodating Tonya arranged a 2 hour ABS recall provided a loaner so we could shop and pickup our Murano later before setvice closed the same d More

by DONC1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya
February 08, 2019

Inspection/oil change Made appointment by phone - drove into service garage easily- immediately met by Joe Johnson- asked me the appropriate questions answered all my quest More

by SASWAD24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson , Jordan Schultze
February 07, 2019

Friendly, prompt They are friendly, prompt with designated service appointments. Your service checklist is always explained in full even discussing what service will n More

by SJ7262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Phelps
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