726 Reviews of Matthews Nissan - Service Center
Awesome service! Greeted with a smile. I was really listened to when I described the noise I had heard. I was updated with the progress throughout my wait. Oil chan Greeted with a smile. I was really listened to when I described the noise I had heard. I was updated with the progress throughout my wait. Oil change reasonably priced. Will return again. More
VERY FRIENDLY AND PROFESSIONABLE THANK YOU ...AND GREAT SERVICE TIME SPENT ON INSPECTION OF VEHICLE AND INSTALLED NEW FRONT BRAKES AN ROTORS ON MY HONDA WAS DONE IN REASONABLE OF TIM THANK YOU ...AND GREAT SERVICE TIME SPENT ON INSPECTION OF VEHICLE AND INSTALLED NEW FRONT BRAKES AN ROTORS ON MY HONDA WAS DONE IN REASONABLE OF TIME More
From start to finish the service was excellent. The body work was repaired as promised on time and the completed work looked as good as new. I would highly recommend Serafini Body Shop. The body work was repaired as promised on time and the completed work looked as good as new. I would highly recommend Serafini Body Shop. More
Another great visit to the Serafini Service Department I was greeted immediately upon arriving in the service area, I was told how long the expected service would take, and... As always, the work was done I was greeted immediately upon arriving in the service area, I was told how long the expected service would take, and... As always, the work was done properly and on time. Hats off to Andrea and her service team! A pleasure to work with folks I can trust with my car. More
Phone call sent to me about a service expiring I received a phone call from Joe Johnson yesterday in regards to a visit in October I had about getting my air conditioning unit fixed. I told Joe tha I received a phone call from Joe Johnson yesterday in regards to a visit in October I had about getting my air conditioning unit fixed. I told Joe that I would be bringing in my car to have it done once my taxes were in. He said ok, but he had to close out the service from October because it was an overdue audit. I said that was fine. Joe then said I owed $86 from the October visit. Now, here is where I get mad. Why was this $86 just brought to my attention 4 months later!! Joe said he thought my car was just going to come back in and get fixed. However, I had told Joe back in October that I could not afford the $1200 at that time. Why wasn’t I given the bill when I picked up my car then???? I work in sales, so believe me, I am an expert in following up with Customers. 4 months later is unacceptable. You have now lost my business when I get my AC fixed and my business when I get a new car next year. More
Excellence Oil change, fast and efficient. They will shuttle you to stores while your car is being serviced. Drop off and pick up. Very satisfied customer. Oil change, fast and efficient. They will shuttle you to stores while your car is being serviced. Drop off and pick up. Very satisfied customer. More
Excellent Service excellent service, courteous and professional employees. Prompt and timely service. I have no complaints and will continue to bring our cars in for excellent service, courteous and professional employees. Prompt and timely service. I have no complaints and will continue to bring our cars in for service. Thanks Team More
Great service. The service was wonderful... Tonya was wonderful and extremely helpful. Very upfront and honest about everything. Will be taking our truck back th The service was wonderful... Tonya was wonderful and extremely helpful. Very upfront and honest about everything. Will be taking our truck back there again and again. More
Friendly and fast Always a friendly greeting. Service is fast. Snacks available while you wait for your vehicle. Staff listens and makes every effort to resolve y Always a friendly greeting. Service is fast. Snacks available while you wait for your vehicle. Staff listens and makes every effort to resolve your vehicle issues. More
Great as always Reliable, fast, and always helpful and forthcoming with service. Never have any issues with Serafini service - very happy overall with the service I g Reliable, fast, and always helpful and forthcoming with service. Never have any issues with Serafini service - very happy overall with the service I get from them! More