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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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February 20, 2019

Awesome service! Greeted with a smile. I was really listened to when I described the noise I had heard. I was updated with the progress throughout my wait. Oil chan More

by CSPRING0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene
February 20, 2019

VERY FRIENDLY AND PROFESSIONABLE THANK YOU ...AND GREAT SERVICE TIME SPENT ON INSPECTION OF VEHICLE AND INSTALLED NEW FRONT BRAKES AN ROTORS ON MY HONDA WAS DONE IN REASONABLE OF TIM More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE IN SERVICE DEPT.
February 16, 2019

From start to finish the service was excellent. The body work was repaired as promised on time and the completed work looked as good as new. I would highly recommend Serafini Body Shop. More

by trhodes4303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gould, Neil Rhinevault.
February 15, 2019

Another great visit to the Serafini Service Department I was greeted immediately upon arriving in the service area, I was told how long the expected service would take, and... As always, the work was done More

by mkane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike VanBrunt, Valerie Jochum
Feb 17, 2019 -

Matthews Nissan responded

Always our pleasure Mike. Thank you for your kind words.

Feb 17, 2019 -

Matthews Nissan responded

Always our pleasure Mike. Thank you for your kind words.

February 15, 2019

Phone call sent to me about a service expiring I received a phone call from Joe Johnson yesterday in regards to a visit in October I had about getting my air conditioning unit fixed. I told Joe tha More

by APGUTZMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe John
February 15, 2019

Excellence Oil change, fast and efficient. They will shuttle you to stores while your car is being serviced. Drop off and pick up. Very satisfied customer. More

by BEBEKATZ
Recommend Dealer
Yes
Employees Worked With
Donald Cusack
February 14, 2019

Excellent Service excellent service, courteous and professional employees. Prompt and timely service. I have no complaints and will continue to bring our cars in for More

by MPUTTANNIAH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya, Gene, and service manager
February 14, 2019

Great service. The service was wonderful... Tonya was wonderful and extremely helpful. Very upfront and honest about everything. Will be taking our truck back th More

by BEE1965@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya in service department.
February 14, 2019

Friendly and fast Always a friendly greeting. Service is fast. Snacks available while you wait for your vehicle. Staff listens and makes every effort to resolve y More

by Bill Prap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Cusack
February 13, 2019

Great as always Reliable, fast, and always helpful and forthcoming with service. Never have any issues with Serafini service - very happy overall with the service I g More

by ANGELA.MONACHINO
Recommend Dealer
Yes
Employees Worked With
Tonya
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