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726 Reviews of Matthews Nissan - Service Center
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February 28, 2019
Normal Serafini Service I've never had a bad experience with Serafini and I've been dealing with them for 38 + years. You're treated with respect even when it's only to satis I've never had a bad experience with Serafini and I've been dealing with them for 38 + years. You're treated with respect even when it's only to satisfy a recall item. Personable and professional service. More
by KZENTZ0
Verified CustomerEmployees Worked With
Joe Johnson
February 27, 2019
Very accommodating. Worked with me to solve problem and repair vehicle at a time convenient for me. Finished when said it would be and provided timely phone calls to kee Worked with me to solve problem and repair vehicle at a time convenient for me. Finished when said it would be and provided timely phone calls to keep me aware of progress. More
by C MONACHINO
Employees Worked With
Gene and Andrea
February 26, 2019
Awesome Service Our last 6 vehicles have come from the Serafini Nissan Dealership. The service center is excellent, efficient, convenient and very professional. You Our last 6 vehicles have come from the Serafini Nissan Dealership. The service center is excellent, efficient, convenient and very professional. You feel like they have only your best interests at heart. I love the service reminders and timely manner in making an appointment. I would highly recommend Serafini Service Department (and sales department). More
by TGORDON5
Employees Worked With
Other Employees :
Jean Pittarelli, Andrew Delcano, Andrea Barrett, Joe Johnson, Nick Rhinevault, Joe Konecny, Valerie Jochum, Dennis Harding
February 26, 2019
Serafini Great service. Place was organized and clean. Price is definitely reasonable. Customer service was excellent. Everyone was very professional and court Great service. Place was organized and clean. Price is definitely reasonable. Customer service was excellent. Everyone was very professional and courteous. I will continue to use them More
by EMGUIZANO
Employees Worked With
Donald Cusack
February 26, 2019
Excellent experience I explained to Gene (service advisor) that I am a do it yourself kinda guy. That I break out in a rash at the thought of taking my car to a dealer. I explained to Gene (service advisor) that I am a do it yourself kinda guy. That I break out in a rash at the thought of taking my car to a dealer. But, in this computerized world, you can't always fix it yourself. Gene assured me the process would be painless, done properly, and priced fairly. He delivered on his promise. Thanks! More
by DANFADDEN
Employees Worked With
Gene, Joe
February 26, 2019
Loved the service manager She was very professional and helped me tremendously and I made an appointment for a recall on my 2026 Nissan Altima I will be back next Tuesday She was very professional and helped me tremendously and I made an appointment for a recall on my 2026 Nissan Altima I will be back next Tuesday More
by INDIANS32
Employees Worked With
Your service manager a female and very nice
February 23, 2019
Nissan was great! They always answer any questions you have! Nissan service center does a great job. They answer any questions that you have! They go the extra mile. Really do a great job! I recommend them to an Nissan service center does a great job. They answer any questions that you have! They go the extra mile. Really do a great job! I recommend them to anybody. More
by TAYLOR.HUMPHREYS89
February 21, 2019
GREAT SERVICE The service department is great.From Andrea to tonya they are very informing.Tonya is one of the best service reps ive ever worked with. The service department is great.From Andrea to tonya they are very informing.Tonya is one of the best service reps ive ever worked with. More
by vIRGIL
February 20, 2019
AMAZING! The Serafini service center went above and beyond any expectations... AS USUAL! Joe was extremely helpful. I drive over an hour for their service de The Serafini service center went above and beyond any expectations... AS USUAL! Joe was extremely helpful. I drive over an hour for their service department. They even gave me a ride to shop while my car was being serviced!! More
by RANDIAPPLEY
Employees Worked With
Joe from service! And I believe the man who gave me a lift was Jerry!! Also a very nice man!!
February 20, 2019
friendly ,helpful, thoughtful always find staff friendly, helpful, ready to give the best advice and conscious of cost keep scdehule on time..check items beyond initial items list always find staff friendly, helpful, ready to give the best advice and conscious of cost keep scdehule on time..check items beyond initial items listed.quality parts are used More
by dgbrownckd
Employees Worked With
joe johnson, Jordan Schultze
