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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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March 22, 2024

Did a great job getting warranty approved and getting my vehicle back on the road More

by galapeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Matthews Nissan responded

Hi, Thank you for the 5 Star Review and your business!

March 18, 2024

Had an appointment to get a windshield wiper repaired. Was out within 20 minutes and no charge because you respect loyalty which is appreciated. Andrea is great. More

by yettershawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Matthews Nissan responded

Hello, We’re so glad to hear you had a great experience with Andrea! Thank you for your business and the great review!

March 17, 2024

Tonya was very professional she provided prompt service. She also notified me when my car was ready and explained everything they did More

by wkolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Matthews Nissan responded

Hi, We’re so glad to hear you had a great experience with Tonya! Thank you for your business and the great review!

March 15, 2024

Love it there. The people are very friendly and very helpful. they go beyond to help you. More

by rangelpat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Matthews Nissan responded

Hello, Thank you for the 5 Star Review and your business!

March 15, 2024

The service was get they got everything done in a very reasonable length of time. More

by rangelpat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Matthews Nissan responded

Hi, Thank you for the 5 Star Review and your business!

March 06, 2024

It’s actually a pleasure to go to Matthews for service and vehicle maintenance. They explain everything, are priced fairly, and good at communicating about the repair and any required maintenance. More

by TW-in-NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Matthews Nissan responded

Hello, Thank you for the 5 Star Review and your business!

March 04, 2024

Very accommodating & professional. I always try to deal with Joe Johnson in the service department, as he is knowledgeable & gets the job done. Exceptional customer service! More

by kwaytena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Johnson
Mar 08, 2024 -

Matthews Nissan responded

Hi, We’re so glad to hear you had a great experience with Joe Johnson! Thank you for your business and the great review!

March 04, 2024

The staff is knowledgeable and very helpful regarding vehicle maintenance. My car is in good hands at Matthew's More

by marenag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sprague
Mar 08, 2024 -

Matthews Nissan responded

Hello, Thank you for the 5 Star Review and your business!

March 04, 2024

Service was top notch. I took my 2022 Frontier for a leveling kit install and they did a great job Matt and Tonya are so helpful and professional. More

by tamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Matthews Nissan responded

Hi Tamer, We’re so glad to hear you had a great experience with Matt & Tonya! Thank you for your business and the great review!

February 26, 2024

Had brake issues but got right on it to make it right. Thank you for this. More

by scharfensteinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

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