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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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May 05, 2019

A great experience Prompt, Courteous Service,making you feel welcome. They never try to sell you unnecessary repairs. They always let you know repairs that will need t More

by TMAUS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
May 05, 2019

Gene Goes above and beyond Can't say enough about how well my issue was addressed by Mr. Pitterelli. It was not an easy issue to address but he went the extra mile to solve a d More

by KenS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Pitterelli
May 04, 2019

First visit. Our first visit to the service dept. We were there for a blown bulb. We were in and out quickly. Tonya was very helpful and courteous as were all the More

by SMITHNL53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya, James iacovelli
May 03, 2019

Good Service and Courteous Personnel Personnel at Sarafini are almost always so helpful and take their time explaining any work done. They notify me of any problem or extra work needed b More

by NWHITEBIRD45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson and Ron (technician)
May 01, 2019

tony very knowledgeable of volvo I hope they will continue to work on volvos they have very good mechanics. tony is very friendly person, he always says hello. the service people More

by PTELEP
Customer Service
Recommend Dealer
Yes
Employees Worked With
Valerie Jochum
April 30, 2019

The people at Sarifini are always fantastic to work with. When i schedule an appointment with the service desk they try very hard to meet my schedule and get my car in and out without a lot of waisted time. T More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson and Andrea Barrett go above and beyond personalized service
April 29, 2019

Great and efficient service It only took an hour for oil change and tire rotation. Cookies and coffee were good. It was great to have newspaper available while waiting. More

by KAT_M_ROOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Piterelli and Joe Konecny, Jordan Schultze
April 29, 2019

Best Service Serafini Nissan Volvo has provided me honest and friendly service for years! The service manager is the reason for the dealers customer satisfaction a More

by Lexus#2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea & Joe in Service
April 25, 2019

40K & oil change Gene, Andrea & staff took great care of my Volvo. Called me with options for issues they found and had the car ready right when they said it would be More

by VT Volvo owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene & Andrea
April 25, 2019

Quickly diagnosed and repaired front end noise Had front end noise that I thought might be failed CV joint. Serafini quickly diagnosed it as build-up of rust in front brake, cleaned it and didn't More

by RJONES20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
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