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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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May 14, 2019

Good visit this time. Service dept employee Gene is the best. My car only gets dealt with by him, I would not go to anyone else. Thank You Very Much Gene. More

by DJONES940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Pitarelli
May 13, 2019

Great experience. Very helpful. Always a pleasant experience. Very friendly, professional, and helpful staff members. Good service and quick turnaround. They can usually fit us in la More

by CHANECKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Phelps
May 13, 2019

Excellent service This was one of my simple service stops at this business, it went as smooth as possible and as I expected based on experience. Service advisors pleas More

by Pete Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett, Joe Johnson
May 13, 2019

On line registration quick service Like the on line registration got a confirmation email but don’t like that he couldn’t “scan “ my car in because the system has my name in more than o More

by CATHIHES
Recommend Dealer
Yes
Employees Worked With
Service employees
May 13, 2019

Service My Voplvo From scheduling to picking up my car this team works like a well oiled machine. They take pride in customer care and give top notch service to your ve More

by rdubrava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett , Gene Pitterelli, Tonya Sitkowski and Mark Kukidis
May 12, 2019

Great service in every detail. I think Tonya sitowski and andrea are the best service Techs in the area.I would recommend this dealership to anyone.Never go ant place else as long More

by vIRGIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski Andrea Best service reps ever.
May 10, 2019

Routine oil change & tire rotation tryIng to make to buy a new tire which was not needed, is cheating, not a good business ethics & Price is high f simple routine too More

by AMEASDAY
Recommend Dealer
No
Employees Worked With
Tanya (?)
May 09, 2019

great service very positive experience from the time of arrival to leaving. Work done in a very timely manner.We were kept up to date on time required to complete t More

by BEH2351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Phelps
May 09, 2019

Good Experience Drop off was prompt. Tonya our advisor, greeted me by name was very friendly and helpful. Explained what services were needed at this point. During th More

by JKNUDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya
May 08, 2019

oil change / tire rotation Got me right in, all completed in a very timely manner. Andrea and Gene were great. Gene showed me the old airfilter and explained why a new one was More

by JOHNBIRCHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett and Gene , Dennis Harding
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