726 Reviews of Matthews Nissan - Service Center
Excellent service as usual. Staff was very accommodating and professional. I’ve done business here for over 20 years. Highly satisfied, and will continue to work with you. and professional. I’ve done business here for over 20 years. Highly satisfied, and will continue to work with you. More
Awesome Service Experience Aewsome! Gene has been very courteous and professional enplaning what was done and the cost. Mark K the mechanic was the best when I had a question. H Aewsome! Gene has been very courteous and professional enplaning what was done and the cost. Mark K the mechanic was the best when I had a question. He answered my question and explained what needed to be done he was awesome! More
Excellant service person! Gene is the only person I will deal with there. Also courtesy and knows the business. When he retires I will probably be going elsewhere. Gene is the only person I will deal with there. Also courtesy and knows the business. When he retires I will probably be going elsewhere. More
Called at the last minute and they took my car right on for recall and oil change and tire rotation. Very polite and professional and efficient! for recall and oil change and tire rotation. Very polite and professional and efficient! More
Great customer care Had to have some recall work done and State inspection. Due to time constraints, Andrea worked with me and got me in promptly! I did not have to miss Had to have some recall work done and State inspection. Due to time constraints, Andrea worked with me and got me in promptly! I did not have to miss work to get my vehicle serviced! More
Had to change day of service. Tonya Sitkowski in service was able to switch my appointment from a Wed.to a Tues. after I ended up forgetting I had stuff to do on Wed. Took my Pathf Tonya Sitkowski in service was able to switch my appointment from a Wed.to a Tues. after I ended up forgetting I had stuff to do on Wed. Took my Pathfinder in for service and tire rotation if possible because I knew my tires were worn down a lot. I happened to take my spare tires in case the original tires were worn down to much to rotate. Also found out my wipers were worn out and tearing which Tonya got a hold of me to let me know to either replace there or do it myself later. I chose to let the service dept. deal with the wipers. So I had to have my tires replaced and wipers done and service. Also had a recall part that had to be ordered since it was not available yet. Very happy getting work done at Awesome Dealer and Service Dept. More
Gene and Tommy and the team working on my repairs are outstanding! I dropped off my Rogue in the morning and enjoyed a round trip ride hosted by Tommy who was both reliable and so entertaining! And wra outstanding! I dropped off my Rogue in the morning and enjoyed a round trip ride hosted by Tommy who was both reliable and so entertaining! And wrapped up with a call from Gene explaining the work needed and my options that I then approved and had my car all ready before the end of my work day so I could pay and pick it up on my way home. The price was fair. The work was thorough and they even had my car washed by the time I picked it up! I love that as I don’t really have time to hit up the car wash all that regularly. Thanks for being such a trustworthy dealership and service team! More
Great Responsive Service Service Mgr and Service Agent both were great ... communication was wonderful and very responsive, did work quickly and without any problems on a majo Service Mgr and Service Agent both were great ... communication was wonderful and very responsive, did work quickly and without any problems on a major transmission emergency service call. More
Truck inspection & service I had the truck in for yearly inspection and also oil change service. Joe Johnson was my contact, he was very courteous and professional. Everything w I had the truck in for yearly inspection and also oil change service. Joe Johnson was my contact, he was very courteous and professional. Everything was completed in a timely manner. Good Job! More
Scheduled Maintenance Phone appointment made ,car taken in for service ,service completed and explained.Comfortable waiting area and personable staff. Daughter recently bou Phone appointment made ,car taken in for service ,service completed and explained.Comfortable waiting area and personable staff. Daughter recently bought car here so we know she will also get good service. More