726 Reviews of Matthews Nissan - Service Center
Replaced Brakes and Filters I have recently started going to Mathews Nissan for service and have been very impressed. My service advisor, Gene, is always honest with me about wha I have recently started going to Mathews Nissan for service and have been very impressed. My service advisor, Gene, is always honest with me about what is needed at the time. He's friendly and very knowledgeable. More
Trustworthy service After the purchase, it's all about the service and the service has always been terrific. The service reps are great communicators; friendly, courteou After the purchase, it's all about the service and the service has always been terrific. The service reps are great communicators; friendly, courteous and knowledgeable. The mechanics are conscientious and competent. And the vehicle is durable. I bought my first car here in 1982 and have purchased and additional three Nissan vehicles in the years since. I keep coming back for the reliable vehicles and the reliable service. I don't need to read the online reviews because I have 37 years of my own satisfactory experiences to guide me. More
Service Visit Overall experience was fine. Had to wait for car so I knew Oil/filter change and check-up, plus rear brakes would take 3 hours. Just disappointed th Overall experience was fine. Had to wait for car so I knew Oil/filter change and check-up, plus rear brakes would take 3 hours. Just disappointed that I now need brakes at 28K instead of my past experience of 40K. Service person explained why with all the new "assists" etc. that take place. More
Great Customer Service I dropped my car off in the morning and they completed an oil change, fixed a warning message that was displayed on my dash and replaced some parts. I dropped my car off in the morning and they completed an oil change, fixed a warning message that was displayed on my dash and replaced some parts. While it was there, the Assistant Service Manager (Joe) called to recommend the tires be rotated. I appreciated the concern for my safety and wellbeing. They delivered my car to me the same night. Everything was done in such a timely manner. Very accommodating and customer focused. Thank you Joe and Andrea More
recall service Took my Nissan in for a recall. At arrival, the staff was very friendly and helpful. Andrea prepared my paperwork and showed the way to the waiting ar Took my Nissan in for a recall. At arrival, the staff was very friendly and helpful. Andrea prepared my paperwork and showed the way to the waiting area. I also talked to Gene a I have known him a very long time. He was helpful keeping me updated on the work and advising me on my tires. The waiting area was very clean and quiet with plenty of coffee to choose from. Over all a great experience. More
Oil change/service Very detailed - customer first approach! From my purchase date to my first service appointment, I never felt any pressure and was treated with a great Very detailed - customer first approach! From my purchase date to my first service appointment, I never felt any pressure and was treated with a great deal of respect. I highly recommend this dealership... More
20,000 mile service All service requested was completed. In addition a new battery needed to be installed. This was under warranty at no cost to me. Total cost of service All service requested was completed. In addition a new battery needed to be installed. This was under warranty at no cost to me. Total cost of service was less than expected. Service advisor reminded me that a recall was issued for my vehicle and this was also taken care of. More
Well Done Friendly service for oil change/rotation and recall fix on auto braking system. did not feel like waiting for car wash but received coupon for later Friendly service for oil change/rotation and recall fix on auto braking system. did not feel like waiting for car wash but received coupon for later time. Thanks to all More