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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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January 28, 2020

Replaced Brakes and Filters I have recently started going to Mathews Nissan for service and have been very impressed. My service advisor, Gene, is always honest with me about wha More

by KBLAKE19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene in Service Department
January 27, 2020

Great service! Wish they would have washed my car. But am happy with the service! Very attentive it was done fast and things were done well! More

by Mcg
Recommend Dealer
Yes
Employees Worked With
Tonya
January 24, 2020

Trustworthy service After the purchase, it's all about the service and the service has always been terrific. The service reps are great communicators; friendly, courteou More

by DCREWS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya, Andrea, Gene, and Joe
January 24, 2020

Went to get an oil change. it was the most stress less experience I’ve ever had! I was very impressed by the service here. More

by MBWEAVER93
Recommend Dealer
Yes
Employees Worked With
Joe, Jordan Schultze
January 24, 2020

Service Visit Overall experience was fine. Had to wait for car so I knew Oil/filter change and check-up, plus rear brakes would take 3 hours. Just disappointed th More

by SILVERGIRL_799
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
January 23, 2020

Great Customer Service I dropped my car off in the morning and they completed an oil change, fixed a warning message that was displayed on my dash and replaced some parts. More

by SARAHMILES761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Johnson and Andrea Barrett (always nice to see Gene too), Sadye Molinari
January 23, 2020

recall service Took my Nissan in for a recall. At arrival, the staff was very friendly and helpful. Andrea prepared my paperwork and showed the way to the waiting ar More

by DBAILEYMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea and Gene
January 22, 2020

Oil change/service Very detailed - customer first approach! From my purchase date to my first service appointment, I never felt any pressure and was treated with a great More

by MWHALEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya, Jordan Schultze
January 21, 2020

20,000 mile service All service requested was completed. In addition a new battery needed to be installed. This was under warranty at no cost to me. Total cost of service More

by DAVEBIGGS7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not applicable
January 21, 2020

Well Done Friendly service for oil change/rotation and recall fix on auto braking system. did not feel like waiting for car wash but received coupon for later More

by KDH21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya ??, Donald Cusack
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