726 Reviews of Matthews Nissan - Service Center
went beyond the call for service I did not realize that I had 2 oil changes due on each of my 2 leased vehicles. I thought I had only one. The service advisor did them both. Als I did not realize that I had 2 oil changes due on each of my 2 leased vehicles. I thought I had only one. The service advisor did them both. Also there was a mixup about an inspection on one of them and he took care of that More
great customer service quality service department. My service advisor Gene P. went above and beyond to make this a pleasant experience .I received a followup email also the quality service department. My service advisor Gene P. went above and beyond to make this a pleasant experience .I received a followup email also the very next day from Gene also. More
The people are nice, they keep you informed. My car went in on time and came back clean in a reasonable amount of time. The waiting room and restroom are clean and pleasant. They also had snacks, drinks and in on time and came back clean in a reasonable amount of time. The waiting room and restroom are clean and pleasant. They also had snacks, drinks and coffee and TV. More
Took my Nissan Rogue in for service and was taken a couple of minutes before scheduled appointment!!! Gene Pittarelli was Knowledgeable and really helpful!! will definitely go back!! couple of minutes before scheduled appointment!!! Gene Pittarelli was Knowledgeable and really helpful!! will definitely go back!! More
I have been a long time Volvo customer of the staff in the service department and am always happy with the friendly, professional height quality service that I always receive. Gene was..... as always stri the service department and am always happy with the friendly, professional height quality service that I always receive. Gene was..... as always striving to be above and beyond to provide a superior quality customer experience. Hank you to all that was involved with my service yesterday! More
Customer service! From the moment I walked in the door they made me feel welcomed & comfortable. The purchasing process was easy & the service department always delivers. Love that they wash my car after they made me feel welcomed & comfortable. The purchasing process was easy & the service department always delivers. Love that they wash my car after every oil change/tire rotation. Thank you Nissan Matthews. More
Very friendly. Great job Was able to schedule both my wife's car, and my car same day. Nice Job. They were able to get the recall done on my Max. The also fixed a cruise rad Was able to schedule both my wife's car, and my car same day. Nice Job. They were able to get the recall done on my Max. The also fixed a cruise radar sensor. LOF rotate my wife's car. Part on order for her recall. Fixed the cruise radar sensor. More
Drew Delcano is the best auto mechanic I've ever worked with. He is fast, efficient, friendly, and honest. All qualities this industry is unfortunately lacking in these days. Thank you Drew! with. He is fast, efficient, friendly, and honest. All qualities this industry is unfortunately lacking in these days. Thank you Drew! More
The associate was very good that helped me, I just feel 2 hours is along time to wait for an inspection. However I would return for other services in the future. hours is along time to wait for an inspection. However I would return for other services in the future. More
Great friendly staff ,fast reliable service. fresh cookies ,great coffee,Reasonable pricing very knowledgeable technicians , great sales team will recommend to friends and family keep up the good work cookies ,great coffee,Reasonable pricing very knowledgeable technicians , great sales team will recommend to friends and family keep up the good work More