Matthews Nissan - Service Center

I came in for a routine oil change. This is the second time in a row that I was ignored for awhile either while waiting for the service (the last time I waited 45 min longer than I needed to because no on time in a row that I was ignored for awhile either while waiting for the service (the last time I waited 45 min longer than I needed to because no one came to tell me it was done) or to just be checked in. The staff was visibly annoyed that the car needed to be serviced because it was 430pm (they close at 530). I was told I could only have service if someone felt like doing it. They offered further service for a separate issue, but at a price $100 more than other competitors. More

Everyone was super helpful, kind and knowledgeable. Loved the waiting room and service we received while there. Definitely will be brining my vehicle back for future service. Loved the waiting room and service we received while there. Definitely will be brining my vehicle back for future service. More

The Nissan service team did a great job. They fit me in even though they were very busy. Work was done right. I was very satisfied. This is representative of my visits to this service group. even though they were very busy. Work was done right. I was very satisfied. This is representative of my visits to this service group. More

Phenomenal service. Got my car from an out of state dealer (they sold it with a bad clock spring) but Matthews contacted them, figured out my warranty situation, and had the problem fixed along with a dealer (they sold it with a bad clock spring) but Matthews contacted them, figured out my warranty situation, and had the problem fixed along with a wash and inspection within two hours. Definitely going to be returning. More

Much appreciated Folks were very cordial, helpful, and with integrity by alerting me with a serious problem I didn't know I had and offering to correct it at great exp Folks were very cordial, helpful, and with integrity by alerting me with a serious problem I didn't know I had and offering to correct it at great expense, and on their dime. More

One of the best service center in Binghamton. The service and the service employees are the best in the Binghamton area. I've taken my car to this dealership for years and have never been disappoi The service and the service employees are the best in the Binghamton area. I've taken my car to this dealership for years and have never been disappointed. Keep up the good work. More

Great service I dealt with Tonya S. in the service department and she was very efficient and pleasant to work with. The work was done quickly and done right. Very p I dealt with Tonya S. in the service department and she was very efficient and pleasant to work with. The work was done quickly and done right. Very pleased! More

Joe Johnson makes each service visit a positive one. His attention to detail and excellent customer relations is appreciated. Joe is the reason I keep returning to Matthews Nissan! attention to detail and excellent customer relations is appreciated. Joe is the reason I keep returning to Matthews Nissan! More

Mathew’s auto performed warranty and routine maintenance service with professionalism and care my truck and I deserved. They noticed things I didn’t and made the right recommendations at a reasonable price. service with professionalism and care my truck and I deserved. They noticed things I didn’t and made the right recommendations at a reasonable price. More

Gene was very helpful. Got my car right in got what I needed to get done. And got me me on my way .Great service. needed to get done. And got me me on my way .Great service. More