Matthews Nissan - Service Center

Great service, extraordinarily nice people. Took great care of my car as always. I am never disappointed with the quality of care my car receives. care of my car as always. I am never disappointed with the quality of care my car receives. More

Oil change and inspection Thank you for continuing to service the customers during the cornavirus. I witnessed your associates wiping down the bath room door handle and went in Thank you for continuing to service the customers during the cornavirus. I witnessed your associates wiping down the bath room door handle and went inside at least twice in my 1 1/2 hour visit. However customers needed to separate themselves 6 feet as chairs were positioned exactly as they were the last time I was there. Please discourage drinking (coffee station) as that was not cleaned and would be difficult to maintain and I am a coffee lover. Refrigerator items are a wonderful service during this time. Also after I left, I realized the the chair arms, the high table, where at least 2 different people sat were not cleaned. Please toss any reading material that may promote sharing of handled items. Otherwise, I saw service people with gloves, and seem to be practicing distance between others. My car was returned as was a detailed review of services done. Thank you again for all your efforts. May all your employees remain healthy and employed and I will see you again. More

A business-like experience From the time I rolled into the service center until I left, everyone who waited on me was professional yet with a gentle smile on them.. There was n From the time I rolled into the service center until I left, everyone who waited on me was professional yet with a gentle smile on them.. There was no waiting around to be attended to. I was offered the waiting room with coffee and a cookie while I waited for the car or I could make use of a shuttle ride home with the guarantee to pick me up when my car was done. I chose to take the shuttle ride. I have always been treated well at Matthews (formally Serrifini's Nissan) More

Work was done in a reasonable amount of time. Waiting area was clean and employee was observed cleaning surface where coffee was available. A very positive experience. area was clean and employee was observed cleaning surface where coffee was available. A very positive experience. More

Very pleased They were able to service my vehicle faster than I expected. The service Tonya was professional and kept me informed of the service being provided. They were able to service my vehicle faster than I expected. The service Tonya was professional and kept me informed of the service being provided. More

Gene and the team were awesome good guys! I was welcomed thoroughly assisted and was satisfied with the service look forward to coming back for my oil change. thoroughly assisted and was satisfied with the service look forward to coming back for my oil change. More

Terrific! I believe this was the best experience that I have had at the dealership. I have to believe it is because Matthews has taken over. I believe this was the best experience that I have had at the dealership. I have to believe it is because Matthews has taken over. More

Very pleased with the service (oil change) every body is very pleasant to talk with. Very happy with our car We have recommended many people and they were pleased also with your service very pleasant to talk with. Very happy with our car We have recommended many people and they were pleased also with your service More

Excellent service as usual Pathfinder had a recall, and needed its 6 monthly service. Service completed whilst I waited in spotless waiting room. Car came back nice and cleanly Pathfinder had a recall, and needed its 6 monthly service. Service completed whilst I waited in spotless waiting room. Car came back nice and cleanly washed. More

Exceptional customer service. Service dept. is very accommodating and professional. Advisor Gene Pitarelli goes out of huis way to help and correct any problems customer service. Service dept. is very accommodating and professional. Advisor Gene Pitarelli goes out of huis way to help and correct any problems you may have with your vehicle. More