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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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April 07, 2020

I am always treated as if I am British Royalty Tonya is brilliant, knowledgeable, and respects your personal situation and needs non-judgmentally. Matthews is lucky to have her. She bends over back More

by Wintermarch
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
April 07, 2020

Great dealership. Great service department. Everyone there is top notch and never tried to talk you into anything you don't need. Would never use anywhere else More

by SUSANSINGER63
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa petrus
April 07, 2020

Another "Issue" Arose Again I came in only for an inspection and an oil change. Once again another issue arose with the car. This time it was an issue costing over $100. The last More

by APAVELSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2020

My car now drives like DREAM! I was taken immediately, I was called by my right name, the tires were terrific. I was very happy when I picked up my car. Everyone was professional a More

by PRESENTINGARTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't have the names of who worked on my car, but they did a good job
April 06, 2020

Prompt service and very aware of the current conditions with the virus. I felt very safe in the waiting room and it was wiped down several time when I was there More

by DSTRANO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2020

Awesome Service center is absolutely fantastic. They take great care in their work even when under staffed because of the virus. Would recommend to everyone, More

by BRET.SCHRADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Johnson
April 01, 2020

When I first got to the service center I talked to Mike I felt he was very dismissive of my issue I told him how I felt he apologized brought the mechanic out and he was very good they helped me I left happy More

by AUNTMIASIL
Recommend Dealer
No
Employees Worked With
Tonya Sitkowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2020

Best service dept around! They always take the time to explain what was done on my car and never push extras that i dont necessarily need! Joe and tonya are the best!! More

by SADORNAT
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Johnson
March 27, 2020

I had a great experience. I was reluctant to bring my vehicle in for an engine replacement. But glad I did. ! I would definitely recommend Matthews Nissan to anyone Respectfully Lou More

by LCAT222
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kenecny , Gene Pittarelli, Joe Johnson
March 27, 2020

Wonderful service by staff when they work hard to create a welcoming environment while waiting for service. I appreciate the service technician that worked on my car because he was extremely knowledgeable a More

by mr294
Recommend Dealer
Yes
Employees Worked With
Tony Ricci
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