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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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April 22, 2020

Fast friendly and reliable service I am always greeted with a warm hello and conversation regarding my questions or needs. Area is always clean and inviting. Tonya is very good at what More

by DBELLMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2020

I had a very good experience with the service department! Very thorough and helpful. I highly recommend them. It was very easy to schedule online. More

by SHANNON.DARROW
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
April 21, 2020

good place for service went for my car's first inspection-I was greeted by someone as soon as I came in the door, she took my name and my keys and had me go to the waiting r More

by HALLJOANNE49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2020

Great Service Always a pleasant experience with Tonya and Andrea! Greeted with a smile; always kept informed during the process as I waited in the waiting area. More

by LRADLEY2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2020

Excellent Customer Service Tonya greeted me as I pulled in, got my vehicle right to a technician and kept me informed during the entire process. She even brought me a piece of More

by SHAWR1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2020

Great Service Very pleasant experience. I was met immediately upon arrival. All work was done in a timely fashion. I have dealt with this dealership for many years More

by magtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2020

Thrilled they were still open. I was able to go in and pay. Lobby was still open! The girls are always friendly on the phone or in the office. The techs always do a wonderful job. More

by CNMDJETER
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
April 16, 2020

oil change and recall The service was friendly and fast.A new filter was recommended and offered. I agreed even though I was not convinced it was truly necessary. I am ver More

by SKMOORE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 16, 2020

She was very pleasant she knew what she was doing great professional at her job if you treat the customer very good service departments need more people like her she was very good treat you very good She c More

by JPALMER18
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2020

Rear suspension problems/ front brakes Tonya was friendly and knowledgeable. Vehicle repair was done on time. Everything went as promised. She went out of her way to price tires for my fa More

by RJONES20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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