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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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May 26, 2020

Prompt Service My Rogue was a bit overdue for a service appointment. I called and was given a convenient appointment on the same day! There was a recall to take ca More

by MVNICOLO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020

Alignment Immediate response to request for appointment, service completed timely and well done. Call and pick-up completed efficiently, cost for service was b More

by SPANNCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020

Oil change The only thing I don’t like are these lengthy reviews. I don’t mind checking boxes but think comments should be optional and not minimum word More

by BRADYDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020

Good service Replacing the rear wheel bearings and got the 60K miles service, which is great job, car has been updated back into a very good condition. Great wo More

by YZHONG17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020

Clean, professional, accommodating, CDC guideline compliant. Reasonable rates on basic repairs. Wish I had used them before now. Heading back next week for alignment check. More

by GCLAUSING4
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald
May 21, 2020

Like new! Efficient, highly consciencious minor body repair. Nissan body shop manager, Dave, was a pleasure to deal with, as was Tonya, who made arrangements f More

by RICNCATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Scheffer
May 21, 2020

Yearly maintenance and inspection I have always had awesome experience at this facility. They never seem to try to oversell work that is not needed. I fully trust that when they say I More

by TSAGER5575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

excellant service you always feel like you matter and the service and attention is outstanding we love our 10 year old Nissan runs and looks like a new one More

by KKENYON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Always great customer service I have been a long time Volvo client. Andrea Barrett, Gene Pittarelli and this past service appointment on May 15 with Tanya have always been a great More

by TIMOTHYPMCCUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc the mechanic
May 20, 2020

Inspection and oil Change Excellent and efficient service. Great customer service! Thank you! Everyone is so helpful and very friendly each time I take my care in for service. More

by STANLEYCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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