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Matthews Nissan - Service Center

Vestal, NY

4.8
746 Reviews

746 Reviews of Matthews Nissan - Service Center

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July 27, 2020

Tonya, treated my truck like it was her own, I was treated like family and the service was very prompt. Class act !!!! Great team work. More

by BERNIE.SABOL
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
July 27, 2020

they were great they were very helpful and timely It's great that you can be dropped off at your destination timely and be picked up timely as well More

by NANCYHINCHCLIFFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2020

Can always count on being well taken care of. Liked that they got me in and out quickly. Answered all the questions I has about buy tires in the future. Always friendly and knowledgeable. More

by JONEIL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
July 23, 2020

Service was timely, accurate and friendly. Andrea clearly explained the bill and Tonya provided a helpful referral to sales. Even Gene said hello even though he was not involved in this service visit. More

by MELALBERT
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
July 23, 2020

My husband brought my car in for service, because of Covid 19 I didn't come. Although it took longer than expected, he was pleased with the service, we were also given a free tire rotation to compensat More

by BKCUMMINGS
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
July 21, 2020

Took care of all details Radio burned out when I inserted a new navigation map update SD card. Tonya handled all details of replacing the radio at no cost to me. More

by MIKE.PAOLETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom (? last name) who provided transportation twice to and from my residence while repairs were made. Courteous and pleasant to be with
July 20, 2020

service no problems. Prompt service and no surprises. no problems. Prompt service and no surprises. no problems. Prompt service and no surprises. no prob More

by DRSHIMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
July 19, 2020

Brake job The service team did an excellent job on the brakes and I also had a NYS inspection. When my car was ready Tonya did a great job of going over the ser More

by MKOZLOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2020

service review It did take a while for the oil change glad i took the day off , but i sat outside as it was a nice day. More

by Sparkie1809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
July 18, 2020

Alignment Thanks alignment is perfect now no more shaking when I hit 55... It says I need 12 more words so I am writing 12 more... More

by DORMANTD17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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