Back

Matthews Nissan - Service Center

Vestal, NY

4.8
733 Reviews

733 Reviews of Matthews Nissan - Service Center

Sort by
October 09, 2024

We have had Nothing but great service at this dealership! We are very happy with our vehicle! More

by okmesneved27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Matthews Nissan responded

Hi, We appreciate your continued business and the 5 Star Review!

October 04, 2024

The cost of engine oil change is too expensive compared with other car dealerships in town. More

by whong0
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

I recently had my Volvo serviced there. I was assured it was the thermostat causing the code. I drove the car up the hill to the Weis and my check engine light came on. It was the same c More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Barrett
September 27, 2024

Minimal time waiting for my vehicle. Thank you for the free wifi. Made my time waiting less boring. More

by ysayu21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Matthews Nissan responded

Hi-Thank you for the 5 Star Review and your business!

September 25, 2024

They are always professional and ready to help. I have recommended them to family and friends. More

by hollens39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Matthews is always great to work with. I consistently work with Rich, he provides great service and always looks out for my company and I. Thank you! More

by nathan.pieper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Matthews Nissan responded

Hi Nathan- We’re so glad to hear you had a great experience with Rich! Thank you for your business and the great review!

September 20, 2024

They are very pleasant and make you feel welcome. I trust them with my car More

by monsen_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Matthews Nissan responded

Hi-Thank you for the 5 Star Review and your business!

September 16, 2024

Brought my car in with my check engine light on. They quickly found the problem. There was an immision problem.. Great service as always...they have done my car service for my cars for more than 20 More

by cnovak10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 09, 2024

My tires only lasted 30,000 miles which is unacceptable. They were rated for 50,000 miles. More

by howardjwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Matthews Nissan responded

Hi Howard- Thank you for the review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

August 30, 2024

I have been going to this dealership for probably 15 years, many cars within the family. I always have my car serviced here and it is always done in a very timely manner. Never issues and very friend More

by kermidasr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Nissan responded

Hi, We’re so glad to hear you had another great experience with us! Thank you for your continued business!