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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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September 16, 2024

Brought my car in with my check engine light on. They quickly found the problem. There was an immision problem.. Great service as always...they have done my car service for my cars for more than 20 More

by cnovak10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 09, 2024

My tires only lasted 30,000 miles which is unacceptable. They were rated for 50,000 miles. More

by howardjwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Matthews Nissan responded

Hi Howard- Thank you for the review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

August 30, 2024

I have been going to this dealership for probably 15 years, many cars within the family. I always have my car serviced here and it is always done in a very timely manner. Never issues and very friend More

by kermidasr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Nissan responded

Hi, We’re so glad to hear you had another great experience with us! Thank you for your continued business!

August 26, 2024

Quick in and out oil change and tire rotation. No waiting-under an hour.Waiting room was clean and comfortable. Every time I come there, the chairs are updated and more comfortable. More

by dharris628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Matthews Nissan responded

Hi, Thank you for the 5 Star Review and your continued business!

August 24, 2024

Tonya is great. I like dealing with her when I come in for service. She is a pleasure to work with More

by amyradulski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Matthews Nissan responded

Hi, We’re so glad to hear you had a great experience with Tonya! Thank you for your business and the great review!

August 16, 2024

Matt at Matthews Nissan In Vestal was wonderful. They got me in quickly and were open and honest with me about what was happening with my car. i would highly recommend them. More

by lkoroluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 20, 2024 -

Matthews Nissan responded

Thank you for the great review and your business! We look forward to serving you again soon!

August 13, 2024

The team at the service center is amazing and actually listen to the vehicle owners. More

by smh101875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Matthews Nissan responded

Hi, Thank you for the 5 Star Review and your business!

June 30, 2024

Very friendly and very considerate great people. Matthew's Nissan vestal is fantastic would recommend More

by oleksza33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Matthews Nissan responded

Hi oleksza33, Thank you for the 5 Star Review and your business!

June 29, 2024

We have had the best experience at Matthews Nissan dealing with Tonya. She takes care of all our needs. You have a gem there. Keep up the great work ! More

by lynnmatthews5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Perrault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Matthews Nissan responded

Hi, We’re so glad to hear you had a great experience with Tonya! Thank you for your business and the great review!

June 25, 2024

They were very professional, a recall had to be done and no car available for me so they took me home and picked me up the next afternoon More

by chrissyjo1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Matthews Nissan responded

Hi chrissyjo1959, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!