Matthews Nissan - Service Center

very satisfied ,every won was courteous , knowledgeable very satisfied ,every won was courteous , knowledgeable and helpful our car runs like new again! thanks to all including every one behind the sce very satisfied ,every won was courteous , knowledgeable and helpful our car runs like new again! thanks to all including every one behind the scenes. frank rogers More

as long as you have tony to fix volvo cars, I'am ok with that. because I trust him and he knows what he is doing.. that. because I trust him and he knows what he is doing.. More

I think these surveys stink If I have a problem with service I will let you know I I I I I I I I service I will let you know I I I I I I I I More

Easy in, easy out. Inspection. Gene was his usual friendly, professional self. Another good experience with Matthews Nissan. One more year on my lease. I’ll look forward to meeting with the sales sta friendly, professional self. Another good experience with Matthews Nissan. One more year on my lease. I’ll look forward to meeting with the sales staff. More

Let me state that Mathews and in particular their service department went above and beyond exceptional. They were very professional and exceeded all expectations, I cannot say enough about Andrea and how she department went above and beyond exceptional. They were very professional and exceeded all expectations, I cannot say enough about Andrea and how she went to great lengths to repair my wife’s Rouge’s air conditioner. The work was done when promised and the car was ready when I arrived. The service department is one I will always take our car back to for professional servicing and repairs. My criticism is for your dealership in Salisbury, MD. Our car’s AC stopped working on vacation in Delaware and we were told to take it to the nearest dealer which was an hour drive to Salisbury. After working on the car for another hour, they informed e that the compressor was not working correctly. I asked them to repair the compressor since the car was still under warranty but they said they did not have another compressor in their parts department. Here I am 8 hours away and the AC was not working. I asked them again to please find a solution and they said to bring the car back in three days and they would have another compressor, I told them that we were on vacation and would be leaving for home before then. They wrote up the problem and I left. Please understand that the people at the service area were helpful but what major dealer does not stock parts for one of the biggest car sellers for Nissan. If they do not want to have a large parts inventory then contract with other local parts supply chains or forfeit some of your profit. I would not buy a car from the Salisbury dealer if the service on the cars could only be done after waiting three days for the part to arrive. how many days for an oil change? More

love nissan because the price is good for the car you get, know what I mean? I means it's really pretty darn-gone good dig? get, know what I mean? I means it's really pretty darn-gone good dig? More

Very good service friendly always there to help the customer they explain everything that that needs to make my vehicle I won't take my vehicle to anyone else customer they explain everything that that needs to make my vehicle I won't take my vehicle to anyone else More

Always great service. Glad things didn’t change when they became Matthews.the people are always friendly and they only do needed repairs and explain when something needs attention but can wait. became Matthews.the people are always friendly and they only do needed repairs and explain when something needs attention but can wait. More

As always, the service and care at Nissan is the best. Thank you all for going above and beyond what is expected. It was good to see you all again! Thank you all for going above and beyond what is expected. It was good to see you all again! More

Very pleased with service here. They do a nice job taking care of my car and always check with me before doing any excess work. care of my car and always check with me before doing any excess work. More