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Matthews Nissan - Service Center

Vestal, NY

4.8
746 Reviews

746 Reviews of Matthews Nissan - Service Center

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September 24, 2020

The Service Center on my visit showed the great customer service I always look forward to. Gene, Andrea, and Tom were very helpful. Thank You! More

by RROBERTS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
September 23, 2020

Easy on-line scheduling, professional service techs. Comfortable waiting area. Detailed explanation of services performed along with printed info for maintaining the history of maintenance. More

by TS2827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Vitale, Gene Pittarelli, Joe Johnson
September 22, 2020

The team at Matthews Nissan is great, they respond to any concerns & they let me know in a timely manner what my Pathfinder needs, I’d recommend them anytime! More

by BBAYAIT2321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2020

It's all about trust. I trust your service dept. With my Miurano. They have serviced since new almost 9 yrs. They have never give reason to doubt or question the service. More

by TIERRAILER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
September 18, 2020

Best service team ever! Willing to go the extra mile to have a satisfied customer. Always trustworthy and helpful. A truly wonderful team to work with. More

by DADOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
September 18, 2020

perfect visit ! Everything was right on time. Price was right too!! Waiting room was very clean and everyone was respectful with distance. I love my Rogue. Thank you More

by PAR4422
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the names
September 18, 2020

Great job as usual!! This time is was a state inspection. The wait time was about what I expected. Tonya was great, efficient and professional. Andrea came into the waiting area to check the More

by AMSTAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

The overall experience was excellent similar to my previous experiences under the old dealership owners. The service department is the main reason I continue to do business with this dealership. Very More

by DENNIS.OSHEA49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
September 17, 2020

Great job! It was done way before I expected it to be! Everyone is so friendly. I got an appointment when I wanted it. I got a good deal on the tires. More

by LDROUGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
September 16, 2020

Service writer was courteous and kept me informed. Service repair was completed promptly. Waiting room was clean and arranged well. Wait time was very reasonable. More

by LEEHAXTON75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
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