Back

Matthews Nissan - Service Center

Vestal, NY

4.8
746 Reviews

746 Reviews of Matthews Nissan - Service Center

Sort by
September 30, 2020

I came in to get my inspection done. Gene greeted me, and the other gentlemen took my car in. Everyone was so nice friendly. I will definitely come back. Keep up the good work. More

by bernthonj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
September 30, 2020

Took great care of me, showed me empathy and got the job done! I am very pleased with the service and compassion showed to me and my pups! More

by Vinny Spero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
September 29, 2020

I don't like that you need to wait for the member of the service dept to go over your service before you can pay. I know why they do it but it's not for me. More than not I have to wait for the service memb More

by John
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

I needed a oil chg, they got me in that same day. Always had excellent service and the service dept very knowledgeable. I will be back. More

by LALUCAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
September 29, 2020

I could not of had a better experience at Matthews I could not of had a better experience at Matthews Nissan . From the moment I arrived I was treated like royalty and knew they really cared about me More

by WKRAHAM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the name of the staff
September 29, 2020

Excellent service!Always enjoyable and friendly Excellent service! Always enjoyable and friendly employees. Nice waiting room area for those who decide to wait for their oil changes. Would More

by VLOMONACO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2020

I always feel I can trust the recommendations made by I always feel I can trust the recommendations made by Andrea and Gene in the service department. And I'm confident when I leave that the work perform More

by SDHARFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
September 26, 2020

Quickly able to identify my issue and have it resolved within the day. I've always had positive experiences with the service team for my Altima. More

by DANNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

I am pleased with the service on my vehicle. The work was completed within the time I expected as told to me. I brought the car on the same day I called. The diagnosis was done to identify the problem More

by DAVEMOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

Always a pleasure dealing with the employees at Matthews Nissan. They go above and beyond! Joe K is a wonderful mechanic!I would highly recommend them! More

by RTHOLGASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Johnson
...
27
...