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Matthews Nissan - Service Center

Vestal, NY

4.8
746 Reviews

746 Reviews of Matthews Nissan - Service Center

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October 07, 2020

Customer service representative was fantastic and overall they did a great job on what was serviced BUT when I bought the new vehicle from this company I also purchased an extended 3-year Full Coverage Warr More

by Local Executive
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

Great service, trustworthy and friendly. They are always willing to help and go out of their way to take care of any problems with my automobiles. More

by BOBPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony the mechanic five stars, Gene Pittarelli, Joe Johnson
October 07, 2020

My service advisor was Amazing! She listened to my needs and provided me with a time line when my car would be finished. It was 15 minutes early. 👍 More

by MACDADDYM235I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

Tonya greeted me when I arrived and knew exactly what I needed to have done without me saying anything. I really appreciate the knowledgeability, professionalism, and courtesy that I receive at Matthews N More

by BRYANHL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
October 06, 2020

Joe Johnson is the best in service! Goes the extra mile every time! Finds the best deals without ever trying to sell something you don’t need! More

by SADORNAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
October 05, 2020

This service dept is top notch.Everyone there is friendly and I was in and out and in less than a hour.They always give great advice. More

by Tonya Sitkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

They have wonderful customer service. And they always keep you updated on what is being done to your car or what services it may need. More

by J Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
October 03, 2020

For 14 years I have received excellent service on my 2006 Volvo XC 70. I will never go elsewhere. Andrea and her team are # 1. More

by JHINSMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
October 03, 2020

Excellent service on time that my car was repaired and super nice people to deal with overall I would recommend there service department to anyone looking for a honest up front service dept. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
October 03, 2020

People make the dealership. Gene Andrea and Ron have taken care of our 2 Volvo’s for 16 years! To have the same mechanic work on your car for that long is one of a kind. Their professionalism and knowle More

by TSDY
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
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