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Matthews Nissan - Service Center

Vestal, NY

4.8
746 Reviews

746 Reviews of Matthews Nissan - Service Center

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October 15, 2020

Very happy with all me service being done at Mathews this week. A special thank you to Tanya for being one of the best representatives I've had the pleasure to work with. She absolutely knows her stuff. More

by FAITHWALK49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

Great service From the staff at the service department Great service From the staff at the service department they are always great people Joe was a special kind in wanting to do more than he really has More

by BEAUBARN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
October 14, 2020

The entire staff is friendly and helpful. Andrea is always ready to help and offer help. I will continue to use Matthews for all my car service needs. More

by NEWPEG7
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
October 14, 2020

stopped in to get a new headlight. car was taken in quickly and car was finished in about 30 minutes. job was finished promptly and service staff very efficient. More

by Joan Knapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

Very professional staff; call to discuss additional work needed, and always full disclosure of cost, and work always completed when promised. Excellent effort to reach me during the day . More

by CARMANGARUFI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Johnson
October 12, 2020

So glad to see that not much had changed with new ownership. Gene was very accommodating, friendly and explained everything clearly. He's always been good to work with. The ride assistance was helpfu More

by KSNAZZ68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
October 11, 2020

Joe, my service advisor was polite,courteous, helpful and prompt with telephone responses. He informed me about an open recall that I was unaware of and also took care of that. More

by RONOLDS71
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
October 09, 2020

Very Happy with Nissan dealership. Always bring our Nissan vehicles to this dealership. Always met with service person as I bring in auto to garage area. Seems like service person always smiling and ge More

by ps926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Petrus , Gerry Perrault
October 08, 2020

Tonya is always friendly. She is knowledgeable and always provides the best service. I wouldn’t want any other service representative; however all members of the service team are just as friendly. More

by JODYSAUNDERS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

I did this survey earlier date, everything was great joe made sure everything was 100. % even fixed tire leak i did not know about that was found during oil changed More

by papadave58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
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