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Matthews Nissan - Service Center

Vestal, NY

4.8
746 Reviews

746 Reviews of Matthews Nissan - Service Center

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May 09, 2023

I go there for the service. What's not to like And they have cookies. More

by gmodrak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dunno who
May 25, 2023 -

Matthews Nissan responded

We're happy to hear you're always pleased with your visits (and the cookies)! We appreciate your business and the great review!

May 09, 2023

Matthews Nissan was over the top awesome! Justin Blunt, thank you for taking good care of all my questions and making me feel like a friend and not just another person coming in to lease/buy More

by lat3
Recommend Dealer
Yes
Employees Worked With
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Perrault
Jun 26, 2023 -

Matthews Nissan responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

May 09, 2023

The service went well but it would be nice to have call to give an update so complete the service More

by jfrogersdrums
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours and your business! We're sorry that you were not updated and we will work on that for future visits.

May 09, 2023

Quick and easy service. No issues. Service writer Tonya was easy to work with during visit More

by Nathan Hillary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours and your business!

May 09, 2023

Tonya is fantastic! !!She actually cares about her customers not just a sale!!! Well done More

by Tonya Sitkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours and your business!

May 09, 2023

Perfect service! Amazing people!!! Definitely will continue to visit this dealership! I was surprised as to how good they are! More

by Ann44marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours and your business!

May 09, 2023

Tonya is great to work with. She is efficient and is a great help to the customer. She is a great asset to Matthew’s. More

by teremichae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours and your business!

May 09, 2023

Tanya was very efficient and courteous. She got the repair job started quickly and I was surprised how rapidly they got the job done. More

by andrew.robertson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Van Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours and your business! We're happy to hear you had a great experience with Tonya!

May 09, 2023

Always a pleasant experience-great team of professionals and a pleasure to work with for service concerns-been going here for over 30 years! More

by DAVECOBB16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours and your continued business!

May 09, 2023

Rob Sprague (mechanic) always does a fantastic job on my vehicle. He is so good I request him when I bring my car in for servicing. Matthews really needs to invest in expanding his skills and possibly mak More

by klenhart1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Sprague (Mechanic)
May 25, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours and your business! Both Rob & Tonya are great assets to us and we're glad you agree! We look forward to serving you again soon!

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