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Matthews Nissan - Service Center

Vestal, NY

4.8
745 Reviews

745 Reviews of Matthews Nissan - Service Center

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January 08, 2025

Tonya is an incredible Service Manager! We always count on her for exceptional service and sound advice. I can't thank her enough for the support she's given us over the past several years. More

by deancasterline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Matthews Nissan responded

Hi Dean- We’re so glad to hear you had a great experience with Tonya! Thank you for your business and the great review!

January 03, 2025

I have had excellent service from this dealership for the last several years and am always comfortable in the waiting room. The staff is friendly and helpful and I feel secure driving my car on my daily comm More

by michellewells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darby Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Matthews Nissan responded

Hi Michelle- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 24, 2024

Kurt is always pleasant to deal with and he is very knowledgeable and never gets flustered More

by dmurray14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 23, 2024

Kurt was amazing in a very difficult situation. Great commentator. The repair so far seems appropriate. More

by biggolfnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Matthews Nissan responded

Hi- We’re so glad to hear you had a great experience with Kurt! Thank you for your business and the great review!

December 13, 2024

Andrea and her service team do a great job quality work, polite and friend service. More

by Pete Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Matthews Nissan responded

Hi Pete- Thank you for the 5 Star Review and your business!

December 10, 2024

took me right in, did a good job, no problems. very happy with the service. More

by carlczerenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 04, 2024

Good staff and good cars. I feel quite relaxed when I go in for setvicr More

by poppy37709
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Van Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Matthews Nissan responded

Hi-Thank you for the 5 Star Review and your business!

December 02, 2024

Wasn't satisfied for a 2 hour wait for a scheduled service. Oil change and tire rotation. More

by zielewiczm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Barrett
November 30, 2024

Service people are wonderful. They serviced my Infiniti for the past 12 years and I have received great service. More

by pdz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Shuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darby Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Matthews Nissan responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

November 23, 2024

We have been customers of this dealership for many years now and are always impressed by the professionalism of the entire staff More

by ginal0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Matthews Nissan responded

Hi Gina- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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