Matthews Nissan - Service Center

Tonya and the entire Nissan service team are wonderful. Thanks for the prompt courtesy service. Thanks for the prompt courtesy service. More

I've had a great experience from working with Matthew's Nissan. From the Initial buying of my Nissan. To the service of my car. Nissan. From the Initial buying of my Nissan. To the service of my car. More

Tonya and the whole service Dept do a great job along with the Matthews Rewards program. I was in for service on our leased vehicle Saturday and with a busy morning my service was still done promptly.. with the Matthews Rewards program. I was in for service on our leased vehicle Saturday and with a busy morning my service was still done promptly.. More

Quick service with great detail on taking care of my vehicle. Even got my wife in with little notice when her own dealership couldn’t. Great service at parts department vehicle. Even got my wife in with little notice when her own dealership couldn’t. Great service at parts department More

Everyone I have worked with has been friendly, professional, patient and courteous. With my last service, I had numerous questions and the gentleman was very helpful and professional. He not onl professional, patient and courteous. With my last service, I had numerous questions and the gentleman was very helpful and professional. He not only explained each issue but was incredibly patient when I needed to have him explain a couple of items more than once. It was a pretty straight forward issue but I wanted to be sure I understood all the ramifications. I am hard of hearing and this can make things difficult. This center is actually an hour from my home. There are closer Nissan dealerships I could take my car to but after after having a service at these other places I was often left feeling either taken advantage of or just put off by the vibe for lack of a better word. After checking out my options, I decided to try the Vestal Nissan. I have never walked away thinking someone was trying to pad the bill with repairs that aren't needed or scare me into fixing something that isn't really needed yet. I have also never walked away feeling embarrassed for having asked a question that perhaps was trivial to someone else but wasn't to me. For the last two services I worked with Matt Taft and each time he has been incredibly professional and yet still pleasant to work with. More

I was welcomed promptly my problem diagnosed and a plan developed for repair in a few short minutes. But it was expensive. developed for repair in a few short minutes. But it was expensive. More

Matt is wonderful. Always goes above and beyond to help out. I appreciate his dedication Always goes above and beyond to help out. I appreciate his dedication More

Always a pleasure. I am a long time customer and have never been disappointed. Very professional. I am a long time customer and have never been disappointed. Very professional. More

Everyone courteous and helpful. And salesman, Paul, tried to make things as smooth and easy as possible. And salesman, Paul, tried to make things as smooth and easy as possible. More

Very pleasant and helpful. Service was fast and complete. Matt was very helpful in addressing any questions that I had. Service was fast and complete. Matt was very helpful in addressing any questions that I had. More