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Matthews Nissan - Service Center

Vestal, NY

4.8
767 Reviews

767 Reviews of Matthews Nissan - Service Center

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January 12, 2024

The service was fine. The reception we received when we arrived for our early morning service appointment was less than welcoming. If you don't want people to arrive fir More

by wlreagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Nissan responded

Thank you for letting us know about your recent experience. We will be looking into this and appreciate you letting us know.

January 05, 2024

Always very informative, I have always had great service. Work is done pretty close to the time they say. More

by royman51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Nissan responded

Thank you for the great review and choosing Matthews! If there is anything more we can do to provide a better future experience, please don't hesitate to reach out and let us know how..

December 21, 2023

A positive experience even when it was a costly major repair. Tania provided excellent support as always. More

by jlt52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Nissan responded

We're glad to hear that Tonya took great care of you!

December 19, 2023

Prompt and reliable service. Comfortable waiting area. Only complaint is this survey tat won’t permit less than 15 words More

by murfski98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Nissan responded

Thank you or the perfect review and your business!

December 18, 2023

Great job servicing my new Rogue. Excellent job, and very knowledgeable with questions that I had- thank you! More

by lsteb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Taft
Dec 27, 2023 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate the great review and your business!

December 13, 2023

Great job servicing my Pathfinder. .. You guys did an excellent job Thanks!!! Very timely & professional... More

by john.wasilnak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

December 10, 2023

I took my GMC in for an oil change, tire rotation and body undercoating and interior and paint protectant. My car looks brand new inside and out. Thank you for your exceptional service. More

by mcon2113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Nissan responded

Thank you for the great review and your business!

December 06, 2023

Scheduled appointment, got in a few minutes earlier. Work was done as expected. Thank you. More

by sheilanev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Nissan responded

Thank you for the great review and your business!

December 06, 2023

Everyone was polite, kind, patient and very knowledgeable AND HONEST! A great place to do business! More

by apnejame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Nissan responded

Thank you for the great review and your business!

December 05, 2023

They found the issue quickly. They ordered parts and had it done quickly! Very kind and professional. More

by jgidzinski0471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews Nissan responded

Thank you for the great review! We appreciate your business!

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