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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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October 02, 2023

Got 4 tires for a great price and an oil change vehicle was done fast and great service Tonya the service advisor is the best always takes care of getting my vehicle done right and fast More

by s.wilson721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Matthews Nissan responded

We're so glad to hear Tonya always takes great care of you! We truly appreciate your business and the great review!

October 02, 2023

I always receive prompt, excellent service. They explain everything to me. Everyone is professional and pleasant. More

by rfwtwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Matthews Nissan responded

We're so glad to hear our Team takes great care of you! We truly appreciate your business and the perfect review!

September 29, 2023

They were very easy to deal with and worked hard to satisfy the customer! Also, the car was done very well! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Ricci
Oct 13, 2023 -

Matthews Nissan responded

Thank you for your business and the great review!

September 22, 2023

What can I say, each time I go into your facility I’m greeted with kindness and respect. Over the years I’ve been able to know your staff. I keep coming back for this reason. More

by cr0nus85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

Thank you for your kind words and continued business!

September 15, 2023

Everyone was great, they answer my questions and are very personable. I want to thank all of them. More

by bkratky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 11, 2023

I am always pleased with the service here! The one disappointment this time, however, was the slow processing in paying the bill. Typically, the transaction goes right through as I'd notice More

by macyjeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We are sorry for the delay with processing payments but, truly appreciate your business and hope that that doesn't deter you from future visits.

September 11, 2023

Tonya is friendly and knowledgeable and always professional. I contact her directly whenever I need to schedule an appointment. She always keeps me updated on the status of my vehicle and make su More

by hopedufresne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 11, 2023

This dealership has always been the best. From the time I arrive until I leave. I always get my vehicle back when promised. I recently purchased a used vehicle and everyone treated me very w More

by HAMBONE474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Perrault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Delcano
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 08, 2023

These guys are the best I bought seven cars from them. Service is incredible.They are the BEST More

by crazysalesman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 05, 2023

We have been dealing with this dealership for many years now. The salespeople are the BEST. We had the privilege of working with Gary VanPatten this time and we couldn't have asked for a better guy/gal. He More

by ommabevallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Perrault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Van Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Johnson
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! It's great that our Team took such great care of you and we hope you have been enjoying your Rogue! We truly appreciate your business!

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