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Matthews Nissan - Service Center

Vestal, NY

4.8
749 Reviews

749 Reviews of Matthews Nissan - Service Center

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March 25, 2025

Outstanding service department! I would never take my Nissan Frontier any were else! Thanks for taking care of my vehicle!!! More

by aallen40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Konecny
Mar 26, 2025 -

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 22, 2025

Very professional and thorough. I'm very comfortable in their waiting area while I wait for my car to be done. I can have a coffee or two and work while I wait. More

by fiedlert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Matthews Nissan responded

Hi-Thank you for the 5 Star Review and your business!

March 15, 2025

Willing to work with you. Because of that, I continue to lease and service my car there. More

by jonmorris8
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Van Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Matthews Nissan responded

Hi-Thank you for the 5 Star Review and your business!

February 26, 2025

Was very pleased with the attention to detail and prompt service. She had everything ready for the service. More

by MLWINGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 21, 2025

This Nissan dealership is great. Fast, quality service you can count on to take good care of your car. More

by copax7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 21, 2025

I didn’t wait for the vehicle. It was dropped off the night before. I had two concerns and one was able to be addressed at the time. Quote was provided over the phone at an hour an More

by jrosado2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tonya Sitkowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Matthews Nissan responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

February 20, 2025

Great customer service and can always count on Matthews Nissan to have parts and get me in and out right away. Thanks Tyler. More

by Stephanie Fahs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Shuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Matthews Nissan responded

Hi Stephanie- We’re so glad to hear you had a great experience with Tyler! Thank you for your business and the great review!

February 15, 2025

Great service and everyone makes me feel like I am one of the family!Andrea and Tonya are always ready to help me with whatever is needed. I really appreciate everything they do!, More

by areyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
Feb 17, 2025 -

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 12, 2025

Great service department. Tonya is my service writer. She is always very friendly and helpful. i always get right in for service . The people are very professional and the ser More

by rfett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Matthews Nissan responded

Hi- We’re so glad to hear you had a great experience with Tonya! Thank you for your business and the great review!

February 05, 2025

excellent people to work with. made sure we were well informed i would highly reccommend them More

by jdevita0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Shuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Matthews Nissan responded

Hi-Thank you for the 5 Star Review and your business!

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