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Matthews Nissan - Service Center

Vestal, NY

4.8
739 Reviews

739 Reviews of Matthews Nissan - Service Center

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January 21, 2025

I went in not knowing what the issue was with the car. It was diagnosed very quickly and repaired quickly. As always, everyone there was great. More

by yettershawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Matthews Nissan responded

Hi, We're so glad to hear you had a great experience with our Service Department! Thank you for the 5 Star Review and your business.

January 20, 2025

I lease my cars from Mathews Nissan BECAUSE of the Excellent Service Department. Matt met me inside. I told him what I wanted done. I waited in the Customer Lounge. It was nicely appointed with More

by JAHNAY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Matthews Nissan responded

Hi, We're so glad to hear you had a great experience with Matt! We appreciate the great review and your continued business with us at Matthews Nissan!

January 19, 2025

Matthews Nissan has treated me very well in both the Sales and Service Departments as well as their Body Shop. All staff very knowledgeable & friendly. This is my second Rogue. More

by pgriffithmgr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in the Body Shop
Jan 23, 2025 -

Matthews Nissan responded

HI, We’re so glad to hear you had a great experience with us! We appreciate your continued business and hope you enjoy your new ride!

January 17, 2025

I really like the " drive in" service feature. It's very nice whatever the weather. I appreciate the training that the service people go through to service such complex vehicles these days. More

by nyorker99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Natale does a fantastic job, and is super friendly.
Jan 23, 2025 -

Matthews Nissan responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and 5 Star Review!

January 08, 2025

Tonya is an incredible Service Manager! We always count on her for exceptional service and sound advice. I can't thank her enough for the support she's given us over the past several years. More

by deancasterline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Matthews Nissan responded

Hi Dean- We’re so glad to hear you had a great experience with Tonya! Thank you for your business and the great review!

January 03, 2025

I have had excellent service from this dealership for the last several years and am always comfortable in the waiting room. The staff is friendly and helpful and I feel secure driving my car on my daily comm More

by michellewells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darby Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Matthews Nissan responded

Hi Michelle- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 24, 2024

Kurt is always pleasant to deal with and he is very knowledgeable and never gets flustered More

by dmurray14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 23, 2024

Kurt was amazing in a very difficult situation. Great commentator. The repair so far seems appropriate. More

by biggolfnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Matthews Nissan responded

Hi- We’re so glad to hear you had a great experience with Kurt! Thank you for your business and the great review!

December 13, 2024

Andrea and her service team do a great job quality work, polite and friend service. More

by Pete Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Matthews Nissan responded

Hi Pete- Thank you for the 5 Star Review and your business!

December 10, 2024

took me right in, did a good job, no problems. very happy with the service. More

by carlczerenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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