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Matthews Nissan

Vestal, NY

4.8
1,250 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,250 reviews

March 13, 2019

The service is top notch - very professional! Joe Johnson always makes sure all service is completed. Very dependable! They strive for the best quality for the Nissan name. It shows they believe i More

by TFAPEM
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
March 13, 2019

Great customer service, with no extra push for anything. They were easy to deal with and when I said no I didn't want or wasn't interested they left just as that and did not try to sell extra or push. The bo More

by GOOFGIRL25
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Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Cusack
March 12, 2019

Excellent service Center I needed an oil change, tire rotation and a NYState Inspection. I arrived at the service center at 9:00am WITHOUT an appointment. They took me righ More

by JAHNAY24
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Tonya at Express Service
March 12, 2019

Excellent, trusted service Service department is outstanding. Service manager and service advisors do a great job. They are truthful and keep you informed throughout the servic More

by Pete Y
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Andrea Barrett, Joe Johnson, Gene Pitterelli, Tonya Sitkowski
March 12, 2019

Friendly and knowledge sales rep. welcoming atmosphere. I felt comfortable with sales staff. Was not pressured and pleased with all the help regarding the purchase of my Nissan Rouge. This is my first Nissa More

by SUPERVALMAC
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager, Mike VanBrunt, Sadye Molinari
March 12, 2019

Regular service Service experience is always positive. Gene is most cordial and service is completed within a reasonable amount of time. Reminder that inspection is More

by Joan Knapp
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Recommend Dealer
Yes
Employees Worked With
Gene
March 12, 2019

Have the best service advisor. I have the best service advisor,Tonya, she is courteous, knowledgeable, and great to work with on servicing my car. Would highly recommend her to anyo More

by FAITHWALK49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Stikowski
March 11, 2019

Great experience! I worked with Valerie in Sales and Dallas in Financing. Val was very helpful in trying to find the right car for me without being too pushy. Dallas wo More

by POSSEMATO.JESSICA
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Jochum
Mar 11, 2019 -

Matthews Nissan responded

You are so kind Jessica! You were the one who was so easy to work with. You found the car you wanted, you drove it, you liked it and you bought it! I wish it was that easy for everybody.

March 09, 2019

Great to deal with and very knowledgeable Salesman (Danny Phelps) was very polite, accommodating and knowledgeable about the vehicle we were interested in. He was not pushy and was receptive t More

by AMGOBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Phelps
March 09, 2019

Good friendly Service I had an inspection done I mentioned that the brake system would engage whenever I came to the underpass on my street they also changed the ABS and pr More

by RGRECO001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
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