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Matthews Nissan
Vestal, NY
1,214 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,214 reviews
August 12, 2020
Sales rep Shawn excellent Our sales representative Shawn was excellent. He provided us with all of the information we needed. His followup was essential to us finding the car w Our sales representative Shawn was excellent. He provided us with all of the information we needed. His followup was essential to us finding the car we wanted and closing the deal. More
by SHM0543
Verified CustomerEmployees Worked With
August 12, 2020
service appt My service appt. was handled with professionalism and was speedy. Made an appointment and took it right in and was completed within two hours time My service appt. was handled with professionalism and was speedy. Made an appointment and took it right in and was completed within two hours time More
by charlenej58
Employees Worked With
August 11, 2020
purchase a used vehicle We stopped to look, and met Jason Gore. He was very helpful and 2 hours later we had purchased a very nice Nissan Murano. We have not experienced the We stopped to look, and met Jason Gore. He was very helpful and 2 hours later we had purchased a very nice Nissan Murano. We have not experienced the service yet, but expect it will be the same high quality. More
by LWILLI4279
Employees Worked With
Jason Gore
August 09, 2020
salesman did paperwork without explaining it first. Apparently had no say in how many months my payments were set. I told him I wanted to go 48, and already had paperwork set at 60 months !!!! Not ha Apparently had no say in how many months my payments were set. I told him I wanted to go 48, and already had paperwork set at 60 months !!!! Not happy ! More
by JUDYCANFIELD48
Employees Worked With
Tom Turner
August 07, 2020
Salesperson was very helpful answering all of our questions.went over all the paperwork and explained everything in detail.was very personable.l plan on leasing more cars there in the future. questions.went over all the paperwork and explained everything in detail.was very personable.l plan on leasing more cars there in the future. More
by GARGON3707
Employees Worked With
CJ Upham
August 07, 2020
excellent I've purchased five vehicles 4 Quests, 1 Murano from this dealership. With every visit I have been treated with courtesy and respect. Your entire ser I've purchased five vehicles 4 Quests, 1 Murano from this dealership. With every visit I have been treated with courtesy and respect. Your entire service department from advisors to mechanics should be commended. More
by RPREBISH
August 06, 2020
We always receive excellent service. Joe Johnson is an invaluable asset to your team. He works hard to develop strong, trusting relationships with his customers. invaluable asset to your team. He works hard to develop strong, trusting relationships with his customers. More
by Christine
Employees Worked With
Joe Johnson
August 06, 2020
My rating for dealership is only 3 stars because the waiting room was set up exactly as it has been since I bought my Rogue. The chairs were too close together for social distancing. waiting room was set up exactly as it has been since I bought my Rogue. The chairs were too close together for social distancing. More
by JCONROY003
Employees Worked With
Joe Johnson
August 05, 2020
The pandemic left one viable Titan option which I accepted. Salesman Matt juggled customers and wrote up the deal knowledgeably. The manual further clarified shifting choices. I’m a satisfied, ret accepted. Salesman Matt juggled customers and wrote up the deal knowledgeably. The manual further clarified shifting choices. I’m a satisfied, returning Nissan owner. More
by BLN0
Employees Worked With
Matt Vasilopoulos
August 05, 2020
It was a very good experience. I would definitely recommend anyone to this company., looking forward to doing more business with Matthew's nissan. I really appreciate all the great extended h recommend anyone to this company., looking forward to doing more business with Matthew's nissan. I really appreciate all the great extended help. More
by MIMI011935
Employees Worked With
Gene
