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Matthews Nissan

Vestal, NY

4.8
1,214 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,214 reviews

August 17, 2020

Staff very helpful and friendly, service was quick and completed properly. waiting room was clean and plenty of reading material along with drinks and snacks More

by dmclain2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
August 14, 2020

Great service from the moment I arrived. Tonya Went above and beyond to accommodate. She was helpful regarding service questions as well as loop rewards benefits. More

by MILLJL47
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Everything was clean. People were attentive and helpful. Gentleman helped me with my Loop app. The appointment was timely. I couldn’t be more pleased. More

by HYDRANGEA340
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
August 14, 2020

I was not pressure it was good and fast I like that and my SUV is ready to take home the same day and the sale men was good More

by JOHN1228
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Upham
August 14, 2020

great This is the fourth review I have done regarding this visit and it is going to be my last because this is getting a little old. More

by BIRDIEPUTT99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
August 13, 2020

Fast service. Solved my main concern in a timely manner. They were able to get me back on the road later that day. Very pleased More

by XTREMEVOLUTION08
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2020

Top notch service Tonya and Andrea are wonderful and have provided us first class service for all three of our Nissan vehicles. We bought our vehicles in Florida but th More

by bob050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2020

Wonderful service, Pleasant greeting and informative knowledge of vehicle service I was receiving.The waiting room was clean and well stocked with refreshments. Good vis More

by ICCARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 12, 2020

Great help on a weekend where I could use all the help I could use. Asssited me with getting a rental as well that helped over the weekend. More

by SPENCERZ73
Recommend Dealer
Yes
Employees Worked With
Joe Johnson and Andrea
August 12, 2020

Very pleased with Jason in sales. Was a little disappointed 3 sales members ignored me when I walked in. Did enjoy the hassle free purchase. More

by adivita2
Recommend Dealer
Yes
Employees Worked With
Jason, can’t remember his last name from sales, did a A+ job.
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