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Matthews Nissan

Vestal, NY

4.8
1,214 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,214 reviews

August 24, 2020

Pulled right in, heard my name, from a cordial and professional service representative, and he tried to feed the dog, got a clean vehicle back. More

by ACULTURIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
August 24, 2020

Matthews Nissan continues to be professional and caring. Although, I only needed a New York State inspection (and not anticipating any extra work due to a recent service call in June) I received prompt serv More

by LSQUIERS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
August 22, 2020

Service was great and done very professionally things that needed to be fixed were explained to me the only thing was the vehicle was not washed not sure if you still do that thanks More

by LEO_8102001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

We've bought or leased nine Nissans from this dealer. Always treated fairly and with respect. We also have our vehicles serviced at this dealer. Andrea and the rest of the service folks do a great job of More

by magtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Upham
August 20, 2020

I was very pleased with the service I received while purchasing a new Nissan. The salesperson was very friendly and helpful. He showed me many of the features in the car before I drove away. More

by DWHIPPLE1
Recommend Dealer
No
Employees Worked With
Matt Vasilopoulos
August 19, 2020

This is my second encounter with Matthews Nissan and each has been a pleasant experience. Courteous manager, clear explanation of my concerns and work was completed in a timely fashion! More

by JOHNGIBLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
August 19, 2020

This is the best dealership in the Binghamton area. It is easy to make an appointment. The staff are very kind and insightful. Quick and efficient service. More

by DANTE.MONTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Johnson
August 19, 2020

Always a pleasure to visit this dealership. I have been leasing Nissan vehicles for 15 years and plan to continue doing so. Friendly sales people who take time with customers. More

by BWHITE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Upham, Gene Pittarelli
August 18, 2020

The experience, work, inertraction with staff, were all excellent and I would recommend this dealership to anyone who needs servicing for a Nissan vehicle or product. More

by GDJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
August 18, 2020

Routine oil change, tire rotation and annual inspection. Went fine except the scheduler forgot (as did the check-in person forgot to do the annual inspection. I caught it and it was done. More

by MBOZOSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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