Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Nissan
Vestal, NY
1,213 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,213 reviews
August 28, 2020
Andrea and her team always makes us feel welcome, even in these difficult times. Masking and social distancing observed, and work done impeccably as we come to expect these difficult times. Masking and social distancing observed, and work done impeccably as we come to expect More
by STANWHIT
Verified Customer
August 27, 2020
Shawn made it easy for us doing all the paper work and getting us a great interest rate. Made sure the car was ready to go at time of pickup. getting us a great interest rate. Made sure the car was ready to go at time of pickup. More
by LTOMCHICK
August 26, 2020
I found it easy to schedule an appointment. I was promptly greeted and the service and comprehensive vehicle check was completed in a timely manner promptly greeted and the service and comprehensive vehicle check was completed in a timely manner More
by ROZANNGRECO
August 26, 2020
First time I used the pick and deliver option and everything went really smooth and it was extremely convenient. Thank you for the excellent service. everything went really smooth and it was extremely convenient. Thank you for the excellent service. More
by HANNAHELWYN
Employees Worked With
Gene Pittarelli
August 26, 2020
I’ve never dealt with this dealership i’ve dealt with Gault Toyota for about 30 years so we will see how this dealership rates with service and everything because I just bought the car so I’m not sure ye Gault Toyota for about 30 years so we will see how this dealership rates with service and everything because I just bought the car so I’m not sure yet. Everyone I dealt with so far has been courteous and helpful More
by NADINEKALADA
Employees Worked With
CJ Upham
August 26, 2020
It was very easy to get an appointment and the work was done quickly and on time. The staff was very personable and professional Would definitely go back for both service and sales. done quickly and on time. The staff was very personable and professional Would definitely go back for both service and sales. More
by JCERRA1
Employees Worked With
August 25, 2020
Sean was great :) he was personable and kind and he really worked with me based on my financial situation, I appreciate him a lot and would recommend him. really worked with me based on my financial situation, I appreciate him a lot and would recommend him. More
by LOUISWK
Employees Worked With
August 25, 2020
Shawn did a wonderful job in talking to my wife when we first began looking at Nissan vehicles. When she told me about the test drive, she said we should set an appointment to talk to Shawn and have me go first began looking at Nissan vehicles. When she told me about the test drive, she said we should set an appointment to talk to Shawn and have me go for a test drive. Well that put the icing on the cake! No we lease the 2020 Murano and are truly happy! Thank You! More
by RHERMAN1
Employees Worked With
August 24, 2020
Pulled right in, heard my name, from a cordial and professional service representative, and he tried to feed the dog, got a clean vehicle back. professional service representative, and he tried to feed the dog, got a clean vehicle back. More
by ACULTURIST
Employees Worked With
Gene Pittarelli
