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Matthews Nissan
Vestal, NY
1,200 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,200 reviews
September 28, 2024
This is NO way to do business, people. I don't blame you for Experian being slow and unresponsive, leaving me shipwrecked for 2 1/2 weeks, but: 1) Your salesman LIED by telling me I'd be I don't blame you for Experian being slow and unresponsive, leaving me shipwrecked for 2 1/2 weeks, but: 1) Your salesman LIED by telling me I'd be getting a Nissan Company discount ($7500) IN ADDITION to the Federal Tax credit of $7500. But he was just transferring my credit to Matthews. 2) We never discussed the Extended Warranty. ($3999). If we had, I would have declined it. MOST companies give a FREE Extended Warranty. 3) You never asked if I would be using my old license plate. I would. But you went ahead and bought a NEW one for me that I never wanted, then you've consistently refused to transfer my old plate to my new car. I have the pink slip. It looks like I paid you a lot of money to do things like that. You are in breach of contract, then. The whole experience has been a consistent DISASTER. More
by wetwater18828
Verified Customer
September 27, 2024
Minimal time waiting for my vehicle. Thank you for the free wifi. Made my time waiting less boring. Thank you for the free wifi. Made my time waiting less boring. More
by ysayu21
Employees Worked With
September 25, 2024
They are always professional and ready to help. I have recommended them to family and friends. I have recommended them to family and friends. More
by hollens39
Employees Worked With
September 23, 2024
Matthews is always great to work with. I consistently work with Rich, he provides great service and always looks out for my company and I. Thank you! I consistently work with Rich, he provides great service and always looks out for my company and I. Thank you! More
by nathan.pieper
Employees Worked With
September 20, 2024
They are very pleasant and make you feel welcome. I trust them with my car I trust them with my car More
by monsen_c
Employees Worked With
September 16, 2024
Brought my car in with my check engine light on. They quickly found the problem. There was an immision problem.. Great service as always...they have done my car service for my cars for more than 20 They quickly found the problem. There was an immision problem.. Great service as always...they have done my car service for my cars for more than 20 years. More
by cnovak10
September 09, 2024
The dealership staff greeted me with a smile. I explained what I needed in a car. Paul was extremely courteous and we discussed how much I wanted to spend. There was no pressure and I felt very c I explained what I needed in a car. Paul was extremely courteous and we discussed how much I wanted to spend. There was no pressure and I felt very comfortable. More
by LBT1226
September 09, 2024
My tires only lasted 30,000 miles which is unacceptable. They were rated for 50,000 miles. They were rated for 50,000 miles. More
by howardjwarner
Employees Worked With
September 09, 2024
My experience at Matthew's Nissan was highly professional and helpful in leasing a new car. and helpful in leasing a new car. More
by lpratt7194
September 03, 2024
Everything was great good service, timely knowledgeable. Thank you thank you thank you thank yiu Thank you thank you thank you thank yiu More
by Jchesna
