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Matthews Nissan

Vestal, NY

4.8
1,211 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,211 reviews

September 11, 2020

it was very easy to communicate with this dealership and the sales representative that helped me out was extremely helpful and very kind. She made sure I was taken care of! More

by MELINAFORCONI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Crawford
September 11, 2020

Very pleased with service here. They do a nice job taking care of my car and always check with me before doing any excess work. More

by EMKAT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2020

They always take great care of me...25 words min is stupid I should not have a min or max words to write stupid stupid stupid.. there you have your min words More

by anitab844
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe johnson Andrea and gene, Gene Pittarelli, Joe Johnson
September 10, 2020

My car broke down at the start of a holiday weekend. I had it towed to Matthews Nissan, and they completed the repair by the end of the next business day. I could not be happier with that service! More

by BRANDONCWHEELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
September 10, 2020

I have to say I was happy. I had to call Tonya when I got home she was great. HAHA sad my truck didn't get a bath. More

by MARIEWHITEHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2020

Everything was fine except price of the air filter $40 I know it wasn't genuine Nissan but I baught one at the parts store for $15. More

by JBKOMAROMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2020

Always a great experience- Gene and his team are very professional - we have been dealing with this group for a long long time - never an issue More

by DAVE@KNUCKLEHEADINC.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
September 08, 2020

Competent, friendly, and reliable people. they were willing to work with me contact -free which is important to me during COVID-19, while themselves wearing the masks and socially distancing, even thou More

by SHVETSOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Johnson
September 08, 2020

Excellent work was done timely and did not wait everyone was very friendly and accommodating waiting room nice and clean no complaints at all visit went well More

by MRILEYMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2020

Very courteous and professional due to the Covid circumstances. Tonya was very helpful and always give you updates and the status on your vehicle. Tonya is great to work with. More

by OFD874
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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