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Matthews Nissan

Vestal, NY

4.8
1,211 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,211 reviews

October 06, 2020

Tonya greeted me when I arrived and knew exactly what I needed to have done without me saying anything. I really appreciate the knowledgeability, professionalism, and courtesy that I receive at Matthews N More

by BRYANHL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
October 06, 2020

Jen, Dallas and matt went above and beyond to give us the best deal and the vehicle we wanted!! Also Dave in the body shop did an awesome job on the paint touch up. The service shop is the best ever!! Thank More

by MDSKNYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Crawford, Matt carson
October 05, 2020

This service dept is top notch.Everyone there is friendly and I was in and out and in less than a hour.They always give great advice. More

by Tonya Sitkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

They were extremely accommodating. It was the best car leasing experience that I’ve had in many years! Jen and Gerry were friendly and knowledgeable. My experience was beyond my expectations. More

by BFMCLEAN51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Crawford , Gerry Perrault
October 05, 2020

They have wonderful customer service. And they always keep you updated on what is being done to your car or what services it may need. More

by J Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
October 03, 2020

People make the dealership. Gene Andrea and Ron have taken care of our 2 Volvo’s for 16 years! To have the same mechanic work on your car for that long is one of a kind. Their professionalism and knowle More

by TSDY
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
October 03, 2020

For 14 years I have received excellent service on my 2006 Volvo XC 70. I will never go elsewhere. Andrea and her team are # 1. More

by JHINSMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
October 03, 2020

Excellent service on time that my car was repaired and super nice people to deal with overall I would recommend there service department to anyone looking for a honest up front service dept. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
September 30, 2020

I came in to get my inspection done. Gene greeted me, and the other gentlemen took my car in. Everyone was so nice friendly. I will definitely come back. Keep up the good work. More

by bernthonj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
September 30, 2020

Thank you for the great buying experience! Caleb at Matthews Nissan was great to work with. Excellent customer service. He was always quick to return my calls and texts and helped me to get the best de More

by Liz Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Strong
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