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Matthews Nissan

Vestal, NY

4.8
1,211 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,211 reviews

October 09, 2020

Very Happy with Nissan dealership. Always bring our Nissan vehicles to this dealership. Always met with service person as I bring in auto to garage area. Seems like service person always smiling and ge More

by ps926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Petrus , Gerry Perrault
October 08, 2020

Tonya is always friendly. She is knowledgeable and always provides the best service. I wouldn’t want any other service representative; however all members of the service team are just as friendly. More

by JODYSAUNDERS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

Jenn was very professional and helpful throughout the process of purchasing my new Rogue. She was very responsive to my questions and got back to me in a timely manner. Jenn took care of all of the det More

by sblockshin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn
October 07, 2020

Very professional and courteous. Made buying a car effortless. Went above and beyond to meet all my needs and desires for a new vehicle. Would definitely recommend this dealership. More

by MCALLISTER1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Vasilopoulos
October 07, 2020

I did this survey earlier date, everything was great joe made sure everything was 100. % even fixed tire leak i did not know about that was found during oil changed More

by papadave58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
October 07, 2020

My service advisor was Amazing! She listened to my needs and provided me with a time line when my car would be finished. It was 15 minutes early. 👍 More

by MACDADDYM235I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

Customer service representative was fantastic and overall they did a great job on what was serviced BUT when I bought the new vehicle from this company I also purchased an extended 3-year Full Coverage Warr More

by Local Executive
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

Great service, trustworthy and friendly. They are always willing to help and go out of their way to take care of any problems with my automobiles. More

by BOBPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony the mechanic five stars, Gene Pittarelli, Joe Johnson
October 06, 2020

We have purchased 3 cars from Matthews. We like dealing with them! We also wanted to purchase a Murano instead of a Sorento this time! More

by Ting1dm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Vasilopoulos
October 06, 2020

Joe Johnson is the best in service! Goes the extra mile every time! Finds the best deals without ever trying to sell something you don’t need! More

by SADORNAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
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