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Matthews Nissan
Vestal, NY
1,211 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,211 reviews
October 15, 2020
VERY HELPFUL , VERY UNDERSTANDING , TOOK THEY TIME TO MAKE SURE I UNDERSTOOD EVERYTHING. EVEN THE REG WORKERS THAT DIDNT HELP ON THE SALE , WAS HELPFUL AND WELCOMING. MAKE SURE I UNDERSTOOD EVERYTHING. EVEN THE REG WORKERS THAT DIDNT HELP ON THE SALE , WAS HELPFUL AND WELCOMING. More
by DOMOLJACK1985
Verified Customer
October 15, 2020
Efficient. Prompt. Professional. Excellent experience. Friendly people who made me comfortable and explained work that was done. It’s a pleasure to do business there. Friendly people who made me comfortable and explained work that was done. It’s a pleasure to do business there. More
by DAVISMARIE598
October 15, 2020
Very happy with all me service being done at Mathews this week. A special thank you to Tanya for being one of the best representatives I've had the pleasure to work with. She absolutely knows her stuff. week. A special thank you to Tanya for being one of the best representatives I've had the pleasure to work with. She absolutely knows her stuff. More
by FAITHWALK49
October 14, 2020
The entire staff is friendly and helpful. Andrea is always ready to help and offer help. I will continue to use Matthews for all my car service needs. always ready to help and offer help. I will continue to use Matthews for all my car service needs. More
by NEWPEG7
October 14, 2020
stopped in to get a new headlight. car was taken in quickly and car was finished in about 30 minutes. job was finished promptly and service staff very efficient. quickly and car was finished in about 30 minutes. job was finished promptly and service staff very efficient. More
by Joan Knapp
October 14, 2020
Great service From the staff at the service department Great service From the staff at the service department they are always great people Joe was a special kind in wanting to do more than he really has Great service From the staff at the service department they are always great people Joe was a special kind in wanting to do more than he really has to do so while I will continue to go there as long as I can and get service done on both of my Nissan vehicles More
by BEAUBARN
Employees Worked With
Joe Johnson
October 13, 2020
Very professional staff; call to discuss additional work needed, and always full disclosure of cost, and work always completed when promised. Excellent effort to reach me during the day . needed, and always full disclosure of cost, and work always completed when promised. Excellent effort to reach me during the day . More
by CARMANGARUFI
October 12, 2020
So glad to see that not much had changed with new ownership. Gene was very accommodating, friendly and explained everything clearly. He's always been good to work with. The ride assistance was helpfu ownership. Gene was very accommodating, friendly and explained everything clearly. He's always been good to work with. The ride assistance was helpful, driver was nice and was a safe driver. More
by KSNAZZ68
October 11, 2020
Joe, my service advisor was polite,courteous, helpful and prompt with telephone responses. He informed me about an open recall that I was unaware of and also took care of that. prompt with telephone responses. He informed me about an open recall that I was unaware of and also took care of that. More
by RONOLDS71
Employees Worked With
Joe Johnson
October 09, 2020
Super easy and laid back process of purchasing a new vehicle. Shawn was organized and courtesy with his time management as well as being very knowledgeable about the vehicle. vehicle. Shawn was organized and courtesy with his time management as well as being very knowledgeable about the vehicle. More
by SMYDERK3
Employees Worked With
