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Matthews Nissan

Vestal, NY

4.8
1,211 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,211 reviews

October 18, 2022

This dealership used to be Serafini, and the service didn't transfer when it changed hands. Don't buy an extended warranty unless you're willing to advocate for yourself. Paid out of pocket for things t More

by Vestal
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tonya Sitkowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Every time I book a date for an incremental service check, the communication is swift, the service thorough, and utterly considerate. I never feel "upsold", but instead, cautioned on ways to save my m More

by ljb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
January 03, 2022

I wish there were more places to write about, how INCREDIBLE Matthews Nissan in Vestal is. Shawn Sprague, my salesperson, was AWESOME. There are so many thoughts that run in our mind when leasing or More

by rightontrack4me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

Great people, great service. Gene never pushes more work than I need, and always has great advice. No question where I am going next time. More

by NHJENNINGS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
October 16, 2020

Gene researched what tires would be best and where to get them in a timely fashion and delivered my car back to me before I had even missed it. Hurrah! More

by Cheryl
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
October 16, 2020

Whenever I need something done you are quick to give me an appointment.If something needs to be ordered I usually only have to wait a day.The service is done quickly and everything is explained to me. More

by MACMOM017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
October 16, 2020

Very easy process. Shopped online, set up my appointment, test drove and took the car home the next day. Salesman Matt was great. Would definitely do business with Matthews Nissan again. More

by DAVIDMM9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Vasilopoulos
October 16, 2020

A big thanks to Andrea for getting my car in the night before so it could be ready to go in for service the next morning. Joe was great in taking care of all the details and showing me what was completed More

by THERRON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Johnson
October 15, 2020

This has always been a good dealership & I have been going there for over 12 years. I am always comfortable with their service & the treatment I receive. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
October 15, 2020

The whole process of turning in my leased vehicle and doing a new lease was so stinking easy. My sales person was super friendly and knowledgeable. Safety, during this Covid time, was was a high priority More

by SC00BY16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Crawford
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