Matthews Nissan
Vestal, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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This dealership used to be Serafini, and the service didn't transfer when it changed hands. Don't buy an extended warranty unless you're willing to advocate for yourself. Paid out of pocket for things t didn't transfer when it changed hands. Don't buy an extended warranty unless you're willing to advocate for yourself. Paid out of pocket for things that were covered and didn't discover the repair was cover until the policy expired. Dealers don't like to tell you because their labor and costs are set with the sale of the warranty. I asked if they would backdate it and honor that it was covered at the time it was discovered. I didn't even receive a reply. Matthews dealerships are a vast network now and operate more as a corporate machine than the family oriented dealer I prefer to do business with. More
Every time I book a date for an incremental service check, the communication is swift, the service thorough, and utterly considerate. I never feel "upsold", but instead, cautioned on ways to save my m check, the communication is swift, the service thorough, and utterly considerate. I never feel "upsold", but instead, cautioned on ways to save my money. New in town, I was recommended by a very long-term, satisfied customer. He even drives all the way back here to get serviced for tricky jobs. At first I thought this is what "small town" pride delivers. But my friend strongly advised not all service sites in town are like this one. So grateful they are warm, wonderful, and super competent. Great people. Great service. More
I wish there were more places to write about, how INCREDIBLE Matthews Nissan in Vestal is. Shawn Sprague, my salesperson, was AWESOME. There are so many thoughts that run in our mind when leasing or INCREDIBLE Matthews Nissan in Vestal is. Shawn Sprague, my salesperson, was AWESOME. There are so many thoughts that run in our mind when leasing or buying a car. The worry....the wonder if we are getting a good deal.....FROM ONE CONSUMER TO YOU, Shawn Sprague and Matthews Nissan were AMAZING. If you are reading this, talk to them before you go anywhere else. Matthews Nissan is a rare gem and a great place to get a car. More
Great people, great service. Gene never pushes more work than I need, and always has great advice. No question where I am going next time. than I need, and always has great advice. No question where I am going next time. More
Gene researched what tires would be best and where to get them in a timely fashion and delivered my car back to me before I had even missed it. Hurrah! them in a timely fashion and delivered my car back to me before I had even missed it. Hurrah! More
Whenever I need something done you are quick to give me an appointment.If something needs to be ordered I usually only have to wait a day.The service is done quickly and everything is explained to me. an appointment.If something needs to be ordered I usually only have to wait a day.The service is done quickly and everything is explained to me. More
Very easy process. Shopped online, set up my appointment, test drove and took the car home the next day. Salesman Matt was great. Would definitely do business with Matthews Nissan again. appointment, test drove and took the car home the next day. Salesman Matt was great. Would definitely do business with Matthews Nissan again. More
A big thanks to Andrea for getting my car in the night before so it could be ready to go in for service the next morning. Joe was great in taking care of all the details and showing me what was completed before so it could be ready to go in for service the next morning. Joe was great in taking care of all the details and showing me what was completed along with the remaining life of my breaks and tires. More
This has always been a good dealership & I have been going there for over 12 years. I am always comfortable with their service & the treatment I receive. going there for over 12 years. I am always comfortable with their service & the treatment I receive. More
The whole process of turning in my leased vehicle and doing a new lease was so stinking easy. My sales person was super friendly and knowledgeable. Safety, during this Covid time, was was a high priority doing a new lease was so stinking easy. My sales person was super friendly and knowledgeable. Safety, during this Covid time, was was a high priority, which definitely impressed me. More