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Matthews Nissan
Vestal, NY
1,211 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,211 reviews
May 09, 2023
Quick and easy service. No issues. Service writer Tonya was easy to work with during visit No issues. Service writer Tonya was easy to work with during visit More
by Nathan Hillary
Verified CustomerEmployees Worked With
May 09, 2023
Tonya is fantastic! !!She actually cares about her customers not just a sale!!! Well done !!She actually cares about her customers not just a sale!!! Well done More
by Tonya Sitkowski
Employees Worked With
May 09, 2023
Perfect service! Amazing people!!! Definitely will continue to visit this dealership! I was surprised as to how good they are! Amazing people!!! Definitely will continue to visit this dealership! I was surprised as to how good they are! More
by Ann44marie
Employees Worked With
May 09, 2023
Tonya is great to work with. She is efficient and is a great help to the customer. She is a great asset to Matthew’s. She is efficient and is a great help to the customer. She is a great asset to Matthew’s. More
by teremichae
Employees Worked With
May 09, 2023
Tanya was very efficient and courteous. She got the repair job started quickly and I was surprised how rapidly they got the job done. She got the repair job started quickly and I was surprised how rapidly they got the job done. More
by andrew.robertson3
May 09, 2023
Always a pleasant experience-great team of professionals and a pleasure to work with for service concerns-been going here for over 30 years! and a pleasure to work with for service concerns-been going here for over 30 years! More
by DAVECOBB16
Employees Worked With
May 09, 2023
Rob Sprague (mechanic) always does a fantastic job on my vehicle. He is so good I request him when I bring my car in for servicing. Matthews really needs to invest in expanding his skills and possibly mak vehicle. He is so good I request him when I bring my car in for servicing. Matthews really needs to invest in expanding his skills and possibly make him a master mechanic. I know my car is fixed correctly when he works on it. Tonya does a great job explaining the service being done on my vehicle and keeps me updated on the progress. Really enjoy brining my car to Matthews for service. More
by klenhart1776
May 09, 2023
Great service and customer relations. Would highly recommend all the service writers and technicians thanks Would highly recommend all the service writers and technicians thanks More
by italy
Employees Worked With
May 09, 2023
The staff is professional and pleasant to deal with. The work was done on schedule and looked great when finished. Highly recommend The work was done on schedule and looked great when finished. Highly recommend More
by burnsmarty72
Employees Worked With
May 09, 2023
My experience was less than satisfactory. My representative was very disorganized, there was a huge lack of communication, sense of urgency. If anyone in my office gave a customer this experi My representative was very disorganized, there was a huge lack of communication, sense of urgency. If anyone in my office gave a customer this experience there would be a huge problem. More
by sf207
