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Matthews Nissan
Vestal, NY
1,210 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,210 reviews
June 15, 2023
Always courteous & knowledgeable. Tonja is beyond awesome and works hard on warranty issues . Great communication and service . Tonja is beyond awesome and works hard on warranty issues . Great communication and service . More
by paginter
Verified CustomerEmployees Worked With
June 09, 2023
All at Matthews Nissan were professional and my the leasing process understandable. I would highly recommend. leasing process understandable. I would highly recommend. More
by Becky
June 07, 2023
Matt and Andrea did a fantastic job fitting my car into the schedule even though I didn't have an appointment. Matt kept me informed of the progress of my car until the repairs were completed d the schedule even though I didn't have an appointment. Matt kept me informed of the progress of my car until the repairs were completed d More
by tmccabe1
Employees Worked With
June 01, 2023
Matthews Nissan was disorganized. I was told a rust proofing would be $700, then on the invoice it was $995. But the salesman, Justin did make good on it by writing out a personal c I was told a rust proofing would be $700, then on the invoice it was $995. But the salesman, Justin did make good on it by writing out a personal check to cover the difference. Then I was told the vehicle was ready to be picked up. Went in filled out the paperwork, paid, and then was told that "the parts will be in later this week". So, the trailer hitch had not been installed. It took 1 1/2 weeks more for the receiver to come in and be installed, and another week for the hitch to arrive. The advertisedment said clean FAX. But the FAX report had minor damage on it, and the driveshaft had been replaced before. The vehicle is nice, but Matthews was very disorganized. More
by Civilvs
June 01, 2023
Tanya is AMAZING! !! She's the best advisor .Does whatever it takes to get the best outcome fir her customers !! She's the best advisor .Does whatever it takes to get the best outcome fir her customers More
by cjohansen
Employees Worked With
May 30, 2023
LI am very satisfied with Matthews dealership. The service department is very efficient and friendly. The service department is very efficient and friendly. More
by brwnimom
Employees Worked With
May 29, 2023
In and out quick. Didn't try to up sell. Showed me what was wrong. Didn't try to up sell. Showed me what was wrong. More
by farmfletchfd49
May 29, 2023
Paul the sales person was very understanding and worked with me to find the vehicle best suited for my needs and did not try to sell me anything but what I wanted and was non pressuring about anything. with me to find the vehicle best suited for my needs and did not try to sell me anything but what I wanted and was non pressuring about anything. More
by WLOOFT
