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Matthews Nissan
Vestal, NY
1,210 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,210 reviews
June 27, 2023
I don't always take my cars out for service work, but when I do, I go see Tonya in the service department at Matthews Nissan. I usually see Cindy or Andrea first, and they'll tell Tonya I am there. Soon when I do, I go see Tonya in the service department at Matthews Nissan. I usually see Cindy or Andrea first, and they'll tell Tonya I am there. Soon as she sees me she runs (walks fast) to see what she can help me with. I've never had to wait for more than just a couple minutes for her. In the short time that I am waiting, Cindy always offers me a drink and a cookie, or donut or something. Then, if for some reason they are out of donuts or cookies, Andrea always ask's if I would like some candy or a slice of pizza if it's a Friday. Sometimes I have to go to the parts department to see about an old part for one of my Volvos and Tyler is always the greatest help. Matthews Nissan ~ I wouldn't be serviced anywhere else. More
by lance29
Verified Customer
June 27, 2023
Great dealership with outstanding customer service very helpful and always a pleasure to deal with helpful and always a pleasure to deal with More
by rhrebinjr
Employees Worked With
June 23, 2023
Great customer service, very accommodating! Shawn was awesome! I highly recommend him! It was a pleasure! Shawn was awesome! I highly recommend him! It was a pleasure! More
by LIZAXXOO
Employees Worked With
June 23, 2023
I like the multi point inspections when my car is there for service. It lets you know about the wear on your brakes/tires and the alignment among other things. for service. It lets you know about the wear on your brakes/tires and the alignment among other things. More
by John
Employees Worked With
June 23, 2023
By far the Best Dealership around. They explain everything and are kind and courteous!! Highly Recommend!! They explain everything and are kind and courteous!! Highly Recommend!! More
by paulharrypipher
Employees Worked With
June 22, 2023
Great and fast service. They go over everything with you and answer all of my questions They go over everything with you and answer all of my questions More
by nea1968
June 19, 2023
They are always pleasant to work with, waiting room is clean, and they are straight shooters. clean, and they are straight shooters. More
by mkcorral18823
June 19, 2023
Work performed correctly, work done in time quoted. Got car in on short notice which was appreciated. Was happy final price which was less than originally quoted. Service advisor Tonya professional a Got car in on short notice which was appreciated. Was happy final price which was less than originally quoted. Service advisor Tonya professional and friendly. More
by Pete Y
Employees Worked With
June 19, 2023
Tonya was able to solve my fog light issue that I have been dealing with since September on my 2017 Rogue. She is great when it comes to other service - both our vehicles are Matthews Nissans! been dealing with since September on my 2017 Rogue. She is great when it comes to other service - both our vehicles are Matthews Nissans! More
by usafwr
Employees Worked With
