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Matthews Nissan

Vestal, NY

4.8
1,210 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,210 reviews

July 24, 2023

Was quick & timely today. Service Manager was friendly and explained everything. Everything went smoothly this time More

by khall50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Matthews Nissan responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

July 24, 2023

Extremely satisfied with the work that was done on my vehicle as well as the excellent communication from the service department...should get a sixth star More

by mtallon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Matthews Nissan responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

July 24, 2023

I have been going to this service center for 16 years, and I always have great service; and I'm treated like a friend which is really nice! More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Matthews Nissan responded

Thank you for your continued business and the awesome review, Donna!

July 24, 2023

Tonya is always very helpful and friendly when we bring our vehicle in for service. She keeps us informed about our vehicle repair. She is great to do business with. More

by LeslieMcGraw61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Matthews Nissan responded

Hi Leslie- Thank you for the awesome review! We're so glad to hear you had a great experience with Tonya! We truly appreciate your business and the great review!

July 24, 2023

Didn't do the repair work right the first time had to take it back. Other than that good service. More

by koaly
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Matthews Nissan responded

We apologize that our Team didn't do things correctly the first time. Thank you for your patience and understanding and we will use your experience as a learning opportunity for our Team. Thank you for letting us know.

July 24, 2023

Great Service. Always on top of everything. Great communication and always a pleasure to deal with everyone in the service department. More

by travis61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Johnson
July 20, 2023

I am happy with the service I received. They communicate very well with their customers seem concerned with any questions I might have. After paying the bill, I walked back to ask about the More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Matthews Nissan responded

Hi Cynthia- We're so glad to hear you had a great experience with our Team! We truly appreciate your business and feedback!

July 19, 2023

I find the dealership is very professional on how they operate . Never a bad situation. More

by sam.salamida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Matthews Nissan responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

July 18, 2023

Professional service team that was friendly and helpful. Clear explanation of things they would do and what I should expect. More

by marymerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 20, 2023 -

Matthews Nissan responded

We're so glad to hear you had such a positive experience with our Team at Matthews! We appreciate your business!

July 18, 2023

Went in without an appointment and was taken right in and the problem was fixed More

by MDUNLAP4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in the service department. 5 stars!!
Jul 20, 2023 -

Matthews Nissan responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

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