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Matthews Nissan

Vestal, NY

4.8
1,210 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,210 reviews

August 15, 2023

Tonya and the whole service Dept do a great job along with the Matthews Rewards program. I was in for service on our leased vehicle Saturday and with a busy morning my service was still done promptly.. More

by usafwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Strong
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and are so glad you had a great experience with Tonya and like our Rewards Program! We look forward to serving you again soon!

August 09, 2023

Quick service with great detail on taking care of my vehicle. Even got my wife in with little notice when her own dealership couldn’t. Great service at parts department More

by ryan.fetterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 06, 2023

Everyone I have worked with has been friendly, professional, patient and courteous. With my last service, I had numerous questions and the gentleman was very helpful and professional. He not onl More

by ginaltinel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 05, 2023

Gary was very knowledgeable and helpful in showing and selling my husband his new Ford Maverick and took time from his own off hours to see if the truck was still available More

by Arc034
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Van Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 05, 2023

It was a real pleasure working with Matthews Nissan in the purchase of my vehicle. More

by HAMBONE474
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew DeCano
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 04, 2023

I was welcomed promptly my problem diagnosed and a plan developed for repair in a few short minutes. But it was expensive. More

by lehay44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 03, 2023

Matt is wonderful. Always goes above and beyond to help out. I appreciate his dedication More

by surrena77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

July 31, 2023

Always a pleasure. I am a long time customer and have never been disappointed. Very professional. More

by gaynormj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Matthews Nissan responded

Thanks for always choosing Matthews to service your vehicle. We appreciate your business and look forward to serving you again soon!

July 31, 2023

Everyone courteous and helpful. And salesman, Paul, tried to make things as smooth and easy as possible. More

by FOXEI80
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Perrault
Aug 02, 2023 -

Matthews Nissan responded

We're so glad to hear that you had such a positive experience with our Team at Matthews. Thank you for your business and remember we're always here to help!

July 28, 2023

Very pleasant and helpful. Service was fast and complete. Matt was very helpful in addressing any questions that I had. More

by sarnicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Matthews Nissan responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

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