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Matthews Nissan

Vestal, NY

4.8
1,210 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,210 reviews

August 30, 2023

Service department is great. Communication throughout the visit was very good. Explanation of services preformed and check of car very good. More

by BEH2351
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 26, 2023

Had a great experience working with Davonte and Dallas. Would definitely come back again the next time we need a vehicle More

by CGIRTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Perrault
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 23, 2023

All went as I hoped it would. Fast easy and work performed to what I expected More

by wkolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 23, 2023

Service on my vehicle and inspection went very well and I am very satisfied with the experience. More

by DWHIPPLE1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 22, 2023

Amazing customer service and couldn’t be happier with vehicle. Shawn is as professional and explained everything thoroughly. More

by Bkilpatrick12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 21, 2023

My service experience with Matthews Nissan has been excellent. Tanya and the whole staff provides excellent service. More

by usafwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 21, 2023

It is very fast, easy, and convenient to schedule service call with the online app. More

by lashvant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're glad that you found our app to be easy! Thank you for your business and feedback!

August 21, 2023

Tonya and the entire Nissan service team are wonderful. Thanks for the prompt courtesy service. More

by jfesta0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 21, 2023

I've had a great experience from working with Matthew's Nissan. From the Initial buying of my Nissan. To the service of my car. More

by bostp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Van Patten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wakefield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Perrault
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and if there is anything more we can do to provide a better future experience, please don't hesitate to reach out.

August 16, 2023

Davonte was professional and knowledgeable. He showed genuine interest in meeting our needs and will return for service and milestones. More

by gregory0919
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

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