Back

Matthews Nissan

Vestal, NY

4.8
1,208 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
Contact Dealership

3101 Vestal Pkwy E

Vestal, NY

13850

Directions

By Type

Showing 1,208 reviews

October 02, 2023

I always receive prompt, excellent service. They explain everything to me. Everyone is professional and pleasant. More

by rfwtwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Matthews Nissan responded

We're so glad to hear our Team takes great care of you! We truly appreciate your business and the perfect review!

September 29, 2023

Shawn was incredibly helpful. He wants what is best for his customers and is extremely knowledgeable in terms of providing them the best options. He helped me find the car I wante More

by Avery Virkler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Matthews Nissan responded

Hi Avery- We're so glad to hear that Shawn took excellent care of you! Thank you for your business and the great review! Enjoy your new ride!

September 29, 2023

They were very easy to deal with and worked hard to satisfy the customer! Also, the car was done very well! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Ricci
Oct 13, 2023 -

Matthews Nissan responded

Thank you for your business and the great review!

September 27, 2023

Had no contact with Dallas Erle. Shawn was GREAT and will meet us later to explain all the car features. More

by kecubfj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're so happy to Shawn took great care of you! We truly appreciate your business and hope you enjoy your new ride!

September 22, 2023

What can I say, each time I go into your facility I’m greeted with kindness and respect. Over the years I’ve been able to know your staff. I keep coming back for this reason. More

by cr0nus85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

Thank you for your kind words and continued business!

September 21, 2023

Honestly had a great experience with them, there was a minor mishap in communication however they were more then happy to work with me and ensure I got into a vehicle and I couldn't have been happier with More

by Sebastian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

Hi Sebastian- We're so glad that Justin took great care of you and could find a resolution with the mishap in communication. We truly appreciate your business and the great review! We hope you are enjoying your new ride!

September 15, 2023

Everyone was great, they answer my questions and are very personable. I want to thank all of them. More

by bkratky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 11, 2023

This dealership has always been the best. From the time I arrive until I leave. I always get my vehicle back when promised. I recently purchased a used vehicle and everyone treated me very w More

by HAMBONE474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Delcano, Gerry Perrault
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 11, 2023

I am always pleased with the service here! The one disappointment this time, however, was the slow processing in paying the bill. Typically, the transaction goes right through as I'd notice More

by macyjeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We are sorry for the delay with processing payments but, truly appreciate your business and hope that that doesn't deter you from future visits.

September 11, 2023

Tonya is friendly and knowledgeable and always professional. I contact her directly whenever I need to schedule an appointment. She always keeps me updated on the status of my vehicle and make su More

by hopedufresne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Nissan responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

...
18
...