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Matthews Nissan
Vestal, NY
1,208 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,208 reviews
December 05, 2023
We love our new Altima. The only thing we don't like is that the passenger seat is low and can't be raised - poor design. The only thing we don't like is that the passenger seat is low and can't be raised - poor design. More
by olnowich
Verified Customer
December 04, 2023
My 2022 Kicks SR has two problems which should be covered under warrantee. The first is an annoying banging sound that comes from the rear when hitting certain bumps. I have been unable to determine the sour under warrantee. The first is an annoying banging sound that comes from the rear when hitting certain bumps. I have been unable to determine the source of this noise through. On my previous visit I was told it was a problem in. the rear seat and a part had to be ordered. On this visit I they worked on it and claimed they couldn't duplicate it. I could tell that something had been done and for a time it seemed to go away so I hoped they had fixed it. Today the banging sound came back. The second issue involves the Bose audio system. The headrest speakers for the Personal Space feature are not producing any obvious sound, regardless of how it is set. On a previous visit I was told an amplifier needed to be replaced. During my most recent visit they looked at it but the personal space feature is still inaudible. The technician said he could nearly hear the headrest speakers but wasn't familiar with the system to tell if that was normal or not. I've never heard this system as it should be working but I would assume as a very visible and marketed part of a $1000 option it should have some noticeable effect on the sound. That said the rest of the audio system sounds very good. The service department staff are very helpful and I'm sure both of my issues are difficult to resolve. I'm hoping I can get a better resolution of these two issues in a future visit. More
by john@nineveh-junction.com
Employees Worked With
December 04, 2023
They found the issue quickly. They ordered parts and had it done quickly! Very kind and professional. They ordered parts and had it done quickly! Very kind and professional. More
by jgidzinski0471
Employees Worked With
November 27, 2023
Very through caring wanted to listen to all my questions and answered them all. They were terrific yahoo and answered them all. They were terrific yahoo More
by fred_asfoury
Employees Worked With
November 23, 2023
Everyone was very kind and helpful. They all kept me posted promptly on how things were going and made the buying process easy to understand and complete. They all kept me posted promptly on how things were going and made the buying process easy to understand and complete. More
by MSILVESTRY
November 16, 2023
Great service, very informative on what's needs to keep your car in good running condition. your car in good running condition. More
by pjhromek
Employees Worked With
Other Employees :
Matt in the service department, very helpful
November 16, 2023
I always get great service from everyone. From the service greeting me when I come in to the technician who works on my car. From the service greeting me when I come in to the technician who works on my car. More
by HAMBONE474
