Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Nissan
Vestal, NY
1,208 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,208 reviews
January 20, 2024
Work done on time and as promised. Tonya was very helpful when I had questions Tonya was very helpful when I had questions More
by trhanyon
Verified CustomerEmployees Worked With
January 18, 2024
Poor trade in offer. GM was rude and his trade in offer was insulting No flexibility at all. Salesman was delightful. GM was rude and his trade in offer was insulting No flexibility at all. Salesman was delightful. More
by amandajberry16
Employees Worked With
January 18, 2024
They immediately open the door for me to drive in and immediately started on my paperwork for my car. They done a New York State inspection service, my car and rotated the tires. I don’t think I was ther immediately started on my paperwork for my car. They done a New York State inspection service, my car and rotated the tires. I don’t think I was there 90 minutes I was very pleased. More
by dnt24n1
Employees Worked With
Other Employees :
Not sure what the man’s name was, but he was excellent
January 16, 2024
Service is great every time I go. Attention to detail is always impressive and timeliness is always appreciated. Attention to detail is always impressive and timeliness is always appreciated. More
by yettershawn
January 16, 2024
We were greeted at the door, and taken care of immediately. very profession, accommodating team immediately. very profession, accommodating team More
by elm4301
January 12, 2024
The service was fine. The reception we received when we arrived for our early morning service appointment was less than welcoming. If you don't want people to arrive fir The reception we received when we arrived for our early morning service appointment was less than welcoming. If you don't want people to arrive first thing in the morning, then don't schedule appointments for first thing in the morning. Dirty looks are not appreciated nor are the professional. More
by wlreagan
Employees Worked With
January 12, 2024
the service was great and very accommodating to deal with the team. Have leased many vehicles from Matthews and by far this is the best site. the team. Have leased many vehicles from Matthews and by far this is the best site. More
by mike.pipher
January 05, 2024
Always very informative, I have always had great service. Work is done pretty close to the time they say. Work is done pretty close to the time they say. More
by royman51
Employees Worked With
January 05, 2024
Very professional with the process,keeping in touch with us and letting us know what was available.It’s our third rogue from this dealership. us and letting us know what was available.It’s our third rogue from this dealership. More
by rd2169
December 30, 2023
This is my 5th vehicle from this dealership and it's always a pleasure working with them. always a pleasure working with them. More
by debhag
