Matthews Nissan
Vestal, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Excellent! Our experience buying a car from Serafini Nissan was a good one. Noel was very informative and answered all of our questions and concerns. A pleasure Our experience buying a car from Serafini Nissan was a good one. Noel was very informative and answered all of our questions and concerns. A pleasure doing business with him! More
Bigger family = bigger SUV Thank you Don Cusack at Serafini for such a great experience! From the initial phone call to the finished sale Don was extremely attentive and profess Thank you Don Cusack at Serafini for such a great experience! From the initial phone call to the finished sale Don was extremely attentive and professional. Don took the time to get to know us and what our growing family needed. We previously had a Nissan Rouge but needed more trunk room and the extra space for two growing boys! Don really listened and took the time to find the perfect vehicle for us and our budget. I HIGHLY recommend working with Don Cusack. We couldn’t have had a better experience and we will always go back to Serafini for future vehicles! Thank you!!! More
Pleasing Used Car Buying Experience Matt, did a great job finding a used car for our family that fill well below our budget but fitting our needs perfectly. We highly recommend he and Se Matt, did a great job finding a used car for our family that fill well below our budget but fitting our needs perfectly. We highly recommend he and Serafini Nissan for all you car buying needs. More
Great experience Matt Hayes made the whole process easy and enjoyable. He explained all the warranty options and let us decide what was the best option for us. He ma Matt Hayes made the whole process easy and enjoyable. He explained all the warranty options and let us decide what was the best option for us. He made us very omfortable and I would highly recommend Matt and Serfini to others. Great pre-owned vechicle. Thanks again to Matt and all at Serifini. More
First time new car buyer I would first like to say thank you to James Iacovelli and the Nissan/Volvo family. I appreciate everything that was done for me in such a timely mann I would first like to say thank you to James Iacovelli and the Nissan/Volvo family. I appreciate everything that was done for me in such a timely manner. The experience and purchasing was wonderful. I will continue to be a customer as long as you will have me! Thank you More
Unethical Sales and Negotiation Tactics We researched a vehicle online and found one at Serafini Volvo. Our first contact was through e-mail where we were given our first quote for the vehi We researched a vehicle online and found one at Serafini Volvo. Our first contact was through e-mail where we were given our first quote for the vehicle. After arriving at the dealership, the price of the vehicle increased by $1000; although they would honor our "already discounted price". We negotiated to a lower price, which was accepted by the dealership. We left a deposit to hold the vehicle so we could return at a later date to finish the sale. The following day, the dealership called back and increased our negotiated price by $1000. They gave me the option to have my deposit returned; which I decided was the best approach. They proceeded to cash the check that I left as a deposit and only refunded my money 10 days and 2 phone calls later. This is a luxury car dealership. We were evaluating a vehicle over $30K. The only luxury you will receive is when you leave this dealership taking your business elsewhere. More
Dishonest This dealership is not honest in dealing with warranty issues. I contacted Nissan directly and they had issues receiving a return call from the servic This dealership is not honest in dealing with warranty issues. I contacted Nissan directly and they had issues receiving a return call from the service manager . I would not recommend them to anyone . More
Best Service Ever Outstanding service ,Great sales people, Pleasure to do business with. Went above and beyond to get the car we wanted for us. Would highly recommend S Outstanding service ,Great sales people, Pleasure to do business with. Went above and beyond to get the car we wanted for us. Would highly recommend Serafini Nissan for all your automotive needs. More
Well Done! Picked up a nasty screw with flat washer on my Chevy Equinox. Drove to Serafini Nissan/Volvo and asked for help. Within an hour, the tire was repaired Picked up a nasty screw with flat washer on my Chevy Equinox. Drove to Serafini Nissan/Volvo and asked for help. Within an hour, the tire was repaired and I was headed home. Well done, Serafini! More