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Matthews Nissan

Vestal, NY

4.8
1,189 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,189 reviews

November 04, 2017

Excellent! Our experience buying a car from Serafini Nissan was a good one. Noel was very informative and answered all of our questions and concerns. A pleasure More

by Bill1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Sleilati
November 03, 2017

Bigger family = bigger SUV Thank you Don Cusack at Serafini for such a great experience! From the initial phone call to the finished sale Don was extremely attentive and profess More

by Melissa Osterhout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Cusack
November 02, 2017

Pleasing Used Car Buying Experience Matt, did a great job finding a used car for our family that fill well below our budget but fitting our needs perfectly. We highly recommend he and Se More

by Jim18801
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hayes
October 30, 2017

Great experience Matt Hayes made the whole process easy and enjoyable. He explained all the warranty options and let us decide what was the best option for us. He ma More

by deke1012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hayes
October 30, 2017

First time new car buyer I would first like to say thank you to James Iacovelli and the Nissan/Volvo family. I appreciate everything that was done for me in such a timely mann More

by Shaniqua22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James iacovelli
May 28, 2017

Unethical Sales and Negotiation Tactics We researched a vehicle online and found one at Serafini Volvo. Our first contact was through e-mail where we were given our first quote for the vehi More

by JefferyLynn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan, Mike, Kevin, Karly
August 29, 2016

Dishonest This dealership is not honest in dealing with warranty issues. I contacted Nissan directly and they had issues receiving a return call from the servic More

by UnhappyRogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Johnson
May 16, 2016

Best Service Ever Outstanding service ,Great sales people, Pleasure to do business with. Went above and beyond to get the car we wanted for us. Would highly recommend S More

by amsterbaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete , Mike , Dallas
December 20, 2015

Well Done! Picked up a nasty screw with flat washer on my Chevy Equinox. Drove to Serafini Nissan/Volvo and asked for help. Within an hour, the tire was repaired More

by Walt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
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