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Matthews Nissan

Vestal, NY

4.8
1,197 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,197 reviews

January 18, 2018

Great experience, great product, great service. I had a great experience in buying a new Rogue. Everyone involved was extremely helpful and made the buying process enjoyable. If you would like the More

by Rogue4x
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Phelps, Dennis Harding
December 27, 2017

Extremely helpful. Very happy with the service I received at Serafini. Mark was great and the whole process was very easy. I definitely recommend looking for a new or us More

by Allyssa Brianne Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Powell, Dennis Harding
December 27, 2017

The best All do a very good job 10 star. All departments are good. My sales person was fabulous. Dale was good explaining things. Customer service is great More

by Test1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Cusack
December 20, 2017

Hands down, best employees all around!! This is my second time leasing with Nissan. Mark takes his time to work through the kinks, and walked me through every step. He is very knowledgeable, More

by RuthJP2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Powell
December 20, 2017

Val is a leader in providing great customer service! We can't say enough about Valerie and her wonderful personality. She has helped us with the purchase of three vehicles. Why do we love her? She is nev More

by Connie Corey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Jochum
December 19, 2017

Best car buying experience ever! We bought my Nissan Rogue & just LOVE it! Mark Powell worked with us pretty much all day and made sure I went home with the car I came in wanting to b More

by Ashleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Powell
December 19, 2017

Great service Had a great experience. Sales person was not pushy and answered all my questions. Very personable. Did not feel pressured at all. Overall a very posit More

by Lilka517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Sleilati
December 19, 2017

Always willing to help Mark is quite the professional! He takes the time to listen to your needs and makes sure that he can find the right car for you. He has been my family More

by Michelle P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Powell
December 18, 2017

LOVE ABOUNDS! I love my 2010 Rogue. Even without all the bells & whistles of the new models, it has more than surpassed my expectations, especially in these months More

by mygalval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Jochum
December 16, 2017

Valerie is wonderful !! I have bought 4 cars from Valerie a Sentra,2 nissans and now a Rogue. She is amazing,very knowledgeable of the product. Every question gets answered a More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Jochum
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