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Matthews Nissan
Vestal, NY
1,189 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,189 reviews
January 22, 2018
Absolutely A+ experience with Valerie From the time we walked in and were greeted by Valerie Jochum , She welcomed us to Serafini Nissan Volvo, She was polite , courteous , and very knowle From the time we walked in and were greeted by Valerie Jochum , She welcomed us to Serafini Nissan Volvo, She was polite , courteous , and very knowledable about the Nissan Altima SV that we ended up purchasing with absolutely NO pressure to buy ... . I would recommend anyone and everyone to go to Serafini and ask for her ... we have purchased 3 Nissan Altimas and have had a pleasurable experience each and every time ... She make a you feel at home. We would highly recommend anyone to encounter the experience of meeting and dealing with Valerie ... once you meet her , you don't want to leave .. In our opinion, we have been to MANY dealerships in and around the area and have never encountered anyone like her before.. We look forward to seeing her smiling face at Serafini again when we buy our next vehicle ... More
by MoesLuv
Employees Worked With
Valerie Jochum, Dennis Harding
January 22, 2018
Helpful and delightful! I leased my first car ever from her. She made the experience a delight AND continues to answer any/all questions I have! LOVE! Helpful is an understat I leased my first car ever from her. She made the experience a delight AND continues to answer any/all questions I have! LOVE! Helpful is an understatement. More
by Bpenaher
Employees Worked With
Valerie Jochum
January 18, 2018
Great experience, great product, great service. I had a great experience in buying a new Rogue. Everyone involved was extremely helpful and made the buying process enjoyable. If you would like the I had a great experience in buying a new Rogue. Everyone involved was extremely helpful and made the buying process enjoyable. If you would like the same, contact Danny Phelps. More
by Rogue4x
Employees Worked With
Danny Phelps, Dennis Harding
December 27, 2017
Extremely helpful. Very happy with the service I received at Serafini. Mark was great and the whole process was very easy. I definitely recommend looking for a new or us Very happy with the service I received at Serafini. Mark was great and the whole process was very easy. I definitely recommend looking for a new or used car here. More
by Allyssa Brianne Angel
December 27, 2017
The best All do a very good job 10 star. All departments are good. My sales person was fabulous. Dale was good explaining things. Customer service is great All do a very good job 10 star. All departments are good. My sales person was fabulous. Dale was good explaining things. Customer service is great. More
by Test1234
December 20, 2017
Hands down, best employees all around!! This is my second time leasing with Nissan. Mark takes his time to work through the kinks, and walked me through every step. He is very knowledgeable, This is my second time leasing with Nissan. Mark takes his time to work through the kinks, and walked me through every step. He is very knowledgeable, and efficient. I recieve exemplary customer service with every encounter which makes the experience extremely smooth. He is very personable and pleasant to work with. Its been a pleasure, so I would absolutely recommend him to anyone. More
by RuthJP2017
Employees Worked With
Mark Powell
December 20, 2017
Val is a leader in providing great customer service! We can't say enough about Valerie and her wonderful personality. She has helped us with the purchase of three vehicles. Why do we love her? She is nev We can't say enough about Valerie and her wonderful personality. She has helped us with the purchase of three vehicles. Why do we love her? She is never pushy. She listens, and works extra hard to find you the vehicle that is right FOR YOU. She stands by her customers and will help you navigate service after the sale. She is friendly and has a positive outlook on life. She does not talk down to you as a customer, but works hard to ensure you are comfortable with your decisions. We can't say enough good about her. If you are looking for a different car buying experience, one that leaves you feeling good, VISIT VAL today! More
by Connie Corey
Employees Worked With
Valerie Jochum
December 19, 2017
Always willing to help Mark is quite the professional! He takes the time to listen to your needs and makes sure that he can find the right car for you. He has been my family Mark is quite the professional! He takes the time to listen to your needs and makes sure that he can find the right car for you. He has been my family’s sales person for years. There is no way I would talk to anyone else. More
by Michelle P
Employees Worked With
Mark Powell
December 19, 2017
Best car buying experience ever! We bought my Nissan Rogue & just LOVE it! Mark Powell worked with us pretty much all day and made sure I went home with the car I came in wanting to b We bought my Nissan Rogue & just LOVE it! Mark Powell worked with us pretty much all day and made sure I went home with the car I came in wanting to buy. He was extremely knowledgable and experienced. He answered all 1000 of my questions & was super friendly! He made the entire experience enjoyable! Dallas in financing was another associate we worked with who was also just as knowledgable and friendly! I can’t express enough how happy we are & encourage everyone to buy their next vehicle from Serafini, and work with Mark :) More
by Ashleigh
December 19, 2017
Great service Had a great experience. Sales person was not pushy and answered all my questions. Very personable. Did not feel pressured at all. Overall a very posit Had a great experience. Sales person was not pushy and answered all my questions. Very personable. Did not feel pressured at all. Overall a very positive buying experience. More
by Lilka517
